About the Role 

ALIS is looking for an Integrations Manager to lead our Integrations team. You will be the technical architect of our partner ecosystem, personally designing the technical solutions our customers rely on and translating complex business requirements into robust technical specifications for our API and integration infrastructure. This is a hands-on, operations-focused role that blends technical solution design, integration build work, and technical support. You set the technical direction others build and support against, you thrive on autonomy, and you enjoy being the "expert" who brings clarity to complex technical processes.

Schedule Type: Candidates with 3+ years of experience may be eligible for hybrid or fully remote schedules. Relocation assistance is available. All candidates must be willing and able to travel to our Chicago headquarters at least three times per year.

For Chicagoland candidates: Onsite work is required for the first 90 days. After that, your schedule will be determined based on performance and team needs.

Salary: $95,000-$135,000

Sponsorship: We are not able to provide employment sponsorship, including OPT or STEM OPT.

Application Process: Please include a few sentences describing why you are applying for this position specifically. 

Interview steps may include:

1. Phone Screen with a recruiter 

2. Video call with PM Team Member

3. Video call with Hiring Manager 

4. In Person interview at Chicago headquarters

What You’ll Be Doing

• Design and architect the technical solutions our customers rely on, owning the integration approach end to end and translating business requirements into clear, buildable technical specifications.

• Define technical requirements for API scalability, security, and performance, and set the standards the broader team builds and supports against.

• Partner with engineering to build and maintain integrations using APIs, HL7, VPN, SFTP, and data formats like CSV/XLS.

• Troubleshoot complex data exchange issues, reading and interpreting API documentation and system logs to identify and resolve bottlenecks.

• Act as the primary point of contact for external integration partners and integration requests, communicating with charm, clarity, and professionalism.

• Own the end-to-end onboarding process for new partners and provide ongoing technical support to ensure lasting technical alignment.

• Build and maintain quarterly and annual roadmaps for the App Store, and support its long-term strategy by scoping new integrations and identifying market trends.

• Collaborate with UX designers to map workflows and use discovery techniques to de-risk projects for feasibility and business viability.

• Conduct User Acceptance Testing (UAT) and iterate quickly based on feedback to ensure releases solve verified customer pain points.

• Lead daily scrums and manage the engineering backlog, ensuring the team is never blocked and work flows at high velocity.

• Partner with Sales and Marketing on go-to-market strategies so new integrations launch with maximum impact and visibility.

• Create documentation and lead training for Onboarding, Support, Sales Engineering, and Client Services to ensure seamless feature rollouts.

• Oversee the tools and technical documentation that enable seamless partner integrations.

• Keep all stakeholders looped in through frequent demos and transparent status updates, ensuring they feel heard throughout the development cycle.

You’ll Thrive in This Role If You Have

• 3+ consecutive years of experience at a SaaS company.

• Hands-on experience designing and building API and third-party integrations, not just supporting them, with the ability to read and interpret API documentation and system logs to troubleshoot complex data exchange issues.

• You are energized by client interaction and thrive in collaborative, high-energy environments.

• You take full ownership of your "pod," sticking your neck out to drive initiatives from idea to release.

• You align with the ALIS culture of honesty, integrity, and a relentless pursuit of excellence.

Bonus if:

• Previous industry experience in assisted living or healthcare software.

• A track record of evolving products into industry-leading solutions.

Why You'll Love It Here

• 8 Company Holidays (office will be closed)

• 2 Floating Holidays

• 2 Wellness Days

• Starting at 10 days of PTO

• Subsidized medical, dental, and vision insurance

• 401(k) Plan with up to 5% matching

• Pre-tax commuter benefits

• Flexible work arrangements available based on performance milestones

• Casual dress

• Referral bonuses

• Employee Assistance Fund

• Paid parental leave

• Paid jury duty and bereavement leave

• Length of stay rewards

• Company bonus pool

• HSA and FSA

• Life insurance policy subsidized by the Company

ALIS values and promotes diversity. We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. All candidates are subject to a background check.

AI Disclaimer : AI may be used to assist in evaluating applicants against job-related qualifications. AI outputs are advisory only and do not replace human review. Recruiters are responsible for independently evaluating candidates and making recommendations based on the full application and interview process.