Customer Success Manager
- 555 Cajon St, Redlands, CA 92373, USA
- Employees can work remotely
MedTrainer, Inc. offers clients a proprietary platform for state-of-the-art credentialing and insurance payer enrollments. MedTrainer offers a professional, fast-paced environment with room for growth and recognition of employee contributions.
The Customer Success Manager (CSM) is part of a team responsible for credentialing healthcare providers and enrolling those providers with insurance payers. The CSM works closely with the entire credentialing department to ensure a smooth and timely onboarding process. Communication, coordination, problem solving, and follow through are essential ingredients for success in this position.
● Knowledge of payer enrollment, medical billing, and credentialing
● 2-3 years of experience in healthcare
● Associate's degree or industry-specific work experience required
● Knowledge of multi-state Medicare, Medicaid and commercial payer enrollment
● Knowledge of PECOS and CAQH
● Familiarity with word processing and spreadsheets
● Excellent oral and written communication skills
● Ability to communicate effectively and diplomatically both internally and externally
● Ability to follow through on tasks, assume responsibility, and exercise good judgment
● Ability to prioritize workload and maintain a professional attitude in stressful situations
All your information will be kept confidential according to EEO guidelines.