At Outcomes Connect Australia (OCA), we believe people do their best work when they feel connected, supported and inspired.

Since 2018, OCA has empowered Behaviour Support Practitioners to build confidence, develop their clinical skills and achieve best practice. Through genuine connection, collaborative learning and purposeful practice, practitioners’ careers have transformed and thrived.

Our model combines local delivery and national systems, ensuring consistency, safety and clinical excellence under a strong governance framework.

If you’re looking for a workplace where your ideas are heard, your development is prioritised and your wellbeing truly matters, we’d love to hear from you!

As an experienced Behaviour Support Practitioner with Proficient or Advanced suitability, working as a Team Lead will see you make a real difference in the lives of people living with disability by helping them and those around them. You will focus on enhancing quality of life, reducing behaviours of concern and promoting the rights of people with disability.

You will support and lead a team of Behaviour Support Practitioners to deliver evidence-based, person-centred positive behaviour support services to participants in the community.

You live in or very close to the suburbs of Penrith or Liverpool or Campbelltown or Blacktown, or in the Canterbury-Bankstown area of Sydney.

As a Team Lead you will:

• undertake the support for your own reduced caseload of participants of all ages by providing exceptional evidence-based, person-centred positive behaviour supports
• identify, provide input, and implement ongoing quality improvement opportunities for service delivery by OCA
• provide leadership that optimises individual potential and supports team members to thrive as clinicians, whilst also working collaboratively with the leadership group to optimise the quality of supports provided
• ensure OCA provides a workplace that is safe, healthy and respectful, along with actively contributing to growing the culture of being a fun, people-focused and stimulating place to work

Why You’ll Love Working for Outcomes Connect Australia

Supervision & Support:

• you will receive regular clinical supervision from an experienced clinical leader, plus opportunities to join group-based supervisions from the very beginning
• you will be supported by our experienced team of clinical leaders to ensure that your work is guided and supported every step of the way
• you will participate in our national best practice onboarding and learning program, with a focus on understanding the role, the context of positive behaviour support (PBS) and the best ways to support participants
• you will participate in fortnightly learning prepared by Advanced and Specialist practitioners focusing on every aspect of our work, plus have access to our learning library of over 100 resources

Build Your Career:

• you will prepare an individualised Compulsory Professional Development (CPD) plan and Supervision Agreement with your supervisor to plan out your continual upskilling
• you will be supported by your clinical advisor and clinical leadership team to advance in practice specialisation, leadership, case management or any aspect of your work you see as your focus area
• you will be welcome to apply for one of the regular internal leadership positions, short-term secondments or adjunct roles that are available within our team

Team Culture:

• you’ll be part of a values-led team that celebrates your wins and supports you through challenges
• we believe everyone contributes to our culture, from our newest team members to our most senior practitioners

Balance That Works:

• flexible scheduling and remote/community-based work
• sustainable caseloads that respect your energy and time
• space to rest, recharge and enjoy life outside of work

Benefits That Back You:

• competitive salary + super + rewards for outstanding performance
• $600 annual Health & Wellbeing subsidy
• salary packaging options

About You

• Current suitability (i.e.registration with the NDIS Commission as a Behaviour Support Practitioner) at the Proficient or Advanced level is essential
• Demonstration of alignment to the company's vision to deliver evidence-based, outcome-focused supports which enable individuals and their significant others to live their best lives
• Developed leadership skills
• Demonstrated commitment to being a team player
• Substantial experience in the provision of positive behaviour supports as recognised by The Positive Behaviour Support Capability Framework
• Ability to demonstrate up-to-date evidence-based clinical skills
• Excellent stakeholder engagement, communication (written and verbal) and problem-solving skills
• Commitment to continuing professional development
• Current drivers licence and own reliable vehicle

#OCA

• degree level qualifications of relevance to providing support to people with behaviours of concern are strongly preferred

If you are interested in a role with our supportive team, please submit your application online or contact me - Clare Neal - via 0436 465 647 with any queries.

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.