Who we are:

atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives. 

To do that, we work with people to identify their goals and aspirations, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to ensure their needs for recruiting new team members are met. In short, our approach is to support a person in the way that best helps them transform their life, in pursuit of our belief that work’s for everyone. 

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.

The Position:

This is an on-site position

We are seeking an enthusiastic and dedicated Job Coach to join our team in Lakembaand Surrounding Suburbs. . As a Job Coach, you will play a crucial role in guiding and supporting individuals to achieve their career goals and secure sustainable employment.

• Conduct one-on-one sessions with clients to assess their skills, interests, and career aspirations
• Develop personalized career plans and provide guidance on job search strategies
• Assist clients in creating effective resumes, cover letters, and online professional profiles
• Conduct mock interviews and provide constructive feedback to improve clients' interview skills
• Build and maintain relationships with local employers to source job opportunities
• Organize and facilitate job readiness workshops and training sessions
• Match clients with suitable job openings and provide ongoing support during the application process
• Collaborate with team members to share best practices and contribute to program improvements
• Maintain accurate records of client interactions, progress, and outcomes
• Stay updated on local job market trends and employment opportunities

• Minimum of one year's experience in a customer service or client-facing role
• Demonstrated experience working with individuals overcoming challenges
• Strong communication and interpersonal skills
• Ability to build and maintain relationships with diverse stakeholders
• Goal-oriented mindset with experience working towards KPIs
• Proficiency in using job search tools and resources
• Knowledge of job market trends and employment practices
• Ability to develop and implement effective career plans
• Empathetic and motivational approach to client support
• Flexibility to adapt to changing client needs and market conditions
• Detail-oriented with excellent organizational skills
• Current driver's license

What we will give you:

• On the job training as well as ongoing career development and national opportunities;  
• Access to MedHealth Academy including your own professional development plan, inclusive of individual training and mentoring; 
• Opportunity to complete a Certificate IV in Employment Services *conditions apply 
• Job stability and guaranteed full-time hours; 
• Achievable quarterly incentive scheme; 
• Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave.

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.