QA Admin Officer - Medico Legal

  • Full-time
  • State: NSW
  • Job Status: Full Time

Company Description

We are seeking an enthusiastic and driven individual to join our Team.  This is a fantastic opportunity for someone seeking to work within a dynamic and growing organisation.

Job Description

The Reports Production Coordinator plays a key role within the organisation to ensuring medical reports are delivered with high quality and within SLAs.  This role is responsible for reviewing and finalising independent medical reports according to Medilaw NSW Quality criteria and facilitating the administration of Consultant reports to support the delivery of IME's and related products.

Key responsibilities will include but are not limited to:

  • Undertaking quality reviews of IME reports and products
  • Establishing and maintaining effective relationships with consultants and other key stakeholders
  • Liaising with Consultants and other relevant stakeholders as necessary to resolve report queries
  • Ensuring end to end from transcription to finalisation of reports is completed on time and meets all customer SLA’s. 
  • Respond to incoming inquiries regarding report status
  • Coordination of further reports (Supplementary/clarification and superseding requests)

Qualifications

To be successful for this role you will have:

  • Experience working in a similar position or in a medical/insurance related practice (desirable)
  • Exceptional attention to detail
  • Excellent verbal, written and interpersonal communication skills
  • A warm personal approach which is positive, empathetic, helpful and able to work within a confidential environment
  • Strong organisational and prioritisation skills, while maintaining flexibility
  • Computer literacy, with proficiency in Microsoft Office (Word/Excel/PowerPoint)

Additional Information

You are welcome here.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Aboriginal and Torres Strait Islander Australians to our team. When you join MedHealth, we want you to bring your whole self to work – and we value your unique contribution.

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