Job Access provides a central point of contact that supports employers, employment service provider and people with disabilities by providing practical assistance and advice on disability employment and Workplace Assessments, Work Place Modifications, Workplace Adjustments and Equipment to remove barriers to employment.

This is an exciting opportunity to join a purpose lead business where you can make a difference to the community. We are seeking an experienced allied health professional to lead the Job Access Information and Advisory centre.

About the role

• Working within a customer service environment this position will be part of a service which provides a central point of contact for support and advice relevant to employing people with disabilities
• This is a rewarding role that will see you contributing to making a difference within your community.

This position manages the service which is required to:

• Provide a central point of contact for all information and advice relevant to employing people with disabilities;
• Provide an Advice Service that increases the employment of people with disabilities by increasing employer awareness of the benefits of hiring job seekers with disabilities and workforce participation by better supporting employers when considering employing people with disabilities;
• To support employers, employment service providers and people with disabilities by providing practical assistance and advice on disability employment and Workplace Assessments, Workplace Modifications, Workplace Adjustments and Equipment to remove barriers to employment;
• To manage and provide a personalised, confidential service through a national telephone and electronic disability employment information service that will best meet the user’s needs, ensure continuity of association where possible.

This position is responsible for coordinating the JobAccess advisory service to meet its objectives.

More specifically, this position is required to deliver effective, timely and accurate services in the following areas:

·         Telephone Advisory / Email Enquiry / Website Service

·         Case Management / Administration of the Employment Assistance Fund

·         Customer Management (including promotions and marketing)

·         Business Performance / Reporting 

·         Staff Management

• Career track record of at least four years success working within a vocational rehabilitation environment in a senior management role.
• Full Registration as an Occupational Therapist, Physiotherapist, Psychologist or Rehabilitation Counsellor.
• Passion for working with people with disability;
• Understanding of rights and expectations of people with disabilities (including knowledge of the National Standards for Disability Services)
• Demonstrated ability to consistently deliver results to clients and stakeholders
• Commercial acumen to drive business growth, continuous improvement, profitability, quality initiatives and marketing activities.
• Proven competency in networking and building business relationships.
• Superior team management skills to conduct staff recruitment, training, performance management and appraisals.
• Exceptional organisational and time management abilities to manage competing priorities.
• Current Police Clearance and Working with Children Check - or ability to obtain one

You are welcome here.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Aboriginal and Torres Strait Islander Australians to our team. When you join MedHealth, we want you to bring your whole self to work – and we value your unique contribution.