McDonald’s Australia Limited is the largest quick service restaurant operation in the country. Fondly known as “Macca's”, we are a household name in Australia for over 50 years, we believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count! As an employer of choice winner, working with us means taking pride and having fun along the way, while growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements and an attractive staff discount; but we provide an opportunity to work alongside other passionate and talented people every single day.

Could you be our next Quality Assurance (QA) Coordinator?
The QA Coordinator provides a support function to ensure food safety and quality standards are effectively communicated and achieved across the system supporting both Australia and New Zealand markets. In addition, this role will work closely with suppliers and McDonald’s Quality Assurance Managers (QAMs) to develop and execute programs for food product and equipment validation. What can you expect on a day-to-day basis?

• Conducting product and equipment cook and/or yield validations in the test kitchen as required and general product quality testing.
• Supporting QAMs in creating and maintaining product specifications
• Reviewing customer complaint trends
• Co-ordinating restaurant trials for QA initiated projects

Your keys to success:

• Degree Qualified in Food Science/Technology (Final Year or Recent Graduate)
• A clear, confident, and concise communicator
• Well-organised, demonstrated project management skills; able to set and work to tight deadlines
• A proven ability to work under pressure in both acute and planned environments
• Self-motivated and proactive, takes the initiative to pre-empt opportunities
• Strong attention to detail
• Committed to principles of food safety and driven to uphold these principles
• Great at building strong interpersonal relationships with co-workers and suppliers

Relish in the Macca’s difference when you join the Golden Arches: 

• Macca’s Staff Discount & Retail Discounts. Enjoy discounted Macca’s at any restaurant across Australia and access to hundreds of retail discounts.  

• Highly Flexible Work Environment. Our teams have embraced a hybrid working model, balancing working remotely and connecting in the office to support our people and how they best add value.  

• Birthday & Volunteer Leave. Enjoy a day-off during your birthday month and 3 days annually to volunteer for a registered charity you are passionate about.  

• Ongoing Professional Development.  We are committed to developing our people by investing in leadership programs and a world class learning and development offering that propel you to achieve your career goals.  

• Access To Our 24/7 Wellbeing Partner (Sonder) For You & Your Immediate Family. Using the Sonder app, access free and confidential safety, medical and mental health support via chat or phone with accredited professionals.  

• A Fun & Vibrant Culture. Immerse yourself in local and Macca’s only events and experiences from day one of working with us. 

As an equal opportunity employer, we strongly encourage applications from people of all backgrounds, ethnicities, cultures, and experiences. We strive to make every moment through the recruitment process a feel-good moment for everyone. Let us know if we can provide any reasonable accommodations to enable you to participate in the job application and interview process, if you'd like to note your pronouns or have suggestions for how we can improve in this space.