Scrum Master

  • Full-time
  • McDonald's Office Location: MHQ
  • Global Grade: G4

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s, but to build a better McDonald’s.

We are moving fast and are adding to our best-in-class team. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders, and believe we are better when we work together. Over the last couple years, we’ve launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.

We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as a chance to have a genuine impact on our customers, our people and our partners.

Our new, state-of-the-art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It's set up to be a global hub that cultivates innovation. Take a class at Hamburger University, sample future menu items in our Test Kitchen, and utilize the latest technology to communicate with your team around the globe! Our office helps us connect with each other like never before. Participate in monthly organized events, enjoy massive outdoor spaces, an 8000 square foot gym, and an onsite McDonald's serving international favorites. 

Job Description

Overview:

McDonald’s Corporation is on a transformational journey to understand and adapt to market disruptors. On this journey, we will be demonstrating Lean/Agile methodologies to shape and deliver business and technology capabilities. We are searching for a Scrum Master who is eager to take part in cultivating an environment where visibility, speed, quality, and innovation are at the forefront. The Scrum Master is a key member of the Agile Transformation Office who will assist the organization with launching, stabilizing and optimizing program level and portfolio level teams while accepting and promoting Scaled Agile Framework and Lean Principles and Practices.

Primary Job Duties & Responsibilities 

  • Experience as an Agile Coach and Scrum Master on large multi-national projects.
  • Expertise on the JIRA Platform; requirements gathering, solution design, solution testing, implementation and end user training.
  • Experience creating and presenting training documents, websites and in-person training.
  • Involved in the design and implementation of a Transformation at a multi-national company.
  • The ability to understand and an interest in learning about technology and software development.
  • You will launch and stabilizes teams and programs using Scaled Agile, Scrum and Kanban frameworks.
  • You will mentor Scrum Masters, Product Owners, Project Managers, teams and others on processes and behaviors that align with our operating model, Scaled Agile and Lean.
  • You will assesses performance of teams and programs, finds opportunities for improvement and makes recommendations.
  • You will train and guide on a variety of lean-agile subjects.
  • You will contribute to development and sharing of lean-agile standard methodologies across Technology and the business.
  • You will provide consultancy and act as an SME on lean-agile principles and leading industry practices.
  • You will interact with and presents to various leadership levels of the organization.

Education, Work Experience & Knowledge

  • Bachelor's degree in a related field preferred. 7 years of project management, Agile or technical leadership experience, leading large, complex deliveries
  • Minimum 4 years knowledge and experience applying Agile practices and principles including scaled agile, Scrum and/or Kanban including demonstrated ability to inspect and adapt Agile practices to various situations Preference will be given to applicants who have launched, stabilized and optimized at the Scaled Agile Portfolio level
  • Proficiency in written, verbal and listening communication including strong presentation and facilitation skills
  • Demonstrated ability to lead through change, advocate for and influence lean agile transition
  • Confirmed team player with the ability to work reciprocally with a variety of stakeholders from management to practitioners
  • Excellent social and influencing skills with demonstrated relationship-building skills
  • Ability to collaborate and work across the organization
  • Excellent organizational skills with strong attention to detail
  • Experience as an Agile Coach across multiple coaching engagements
  • Scaled agile, Scrum or Kanban Experience required

Job Specific & Technical Skills & Competencies

  • Launches and stabilizes teams and programs using Scaled Agile, Scrum and Kanban frameworks
  • Mentors Scrum Masters, Product Owners, Project Managers, and others
  • Assesses performance of teams and programs, finds opportunities for improvement and makes recommendations
  • Trains and guides on a variety of lean-agile subjects
  • Contributes to development and sharing of lean-agile standard methodologies
  • Provides consultancy and acts as SME on lean-agile principles and leading industry practices
  • Works as an agile team member of the Global PMO and Agile Transformation team

Preferred Qualifications

  • Experience with Agile Central
  • Experience with Portfolio level Scaled agile
  • Involvement with lean agile organizations
  • Insurance industry knowledge
  • Experience in leading technical teams, such as architecture, test automation, dev ops and/or development

Licensing or Certificates

  • One or more Agile and/or Six Sigma related certifications

 

Qualifications

Qualifications details...

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected] 

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Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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