Guest Experience Leader
- Full-time
- Job Category: General Crew
Company Description
In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald’s® history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great a value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers. From coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day. We’re also more than just your local restaurant. We’re hardworking small-business men and women, students working part-time, seniors getting the most out of life, and volunteers lending time to make a difference in the communities we live and work in.
Job Description
Picture this:
Greeting guests & starting conversations
Act as the Subject Matter Expert for the My McD’s Mobile App
Demonstrate the My McD’s Mobile App to guests as they arrive during non-peak periods
Support guests with downloading the My McD’s App and setting up an account
Checking in with guests to ensure they have what they need
Confidently handling guest concerns
Assisting guests complete orders on kiosks
Assisting guests complete Mobile Orders
Communicating with the restaurant team to provide feedback & recommendations
Qualifications
- Outgoing
- Friendly
- Able to work varying shifts
- Weekend availability is a must
- Minimum 1 closing shift (11pm) per week required
Additional Information
-50% food discounts
-Great West Life group benefits
-Regular incentives
-Paid Crew outings
-World Class training program that will give you the confidence to excel in what you do , and you'll get the support and resources to further develop your skills if that's something your interested it. After all, 80% of our Owner/Operators in Canada started in entry level crew member positions!
-Flexible work hours because we know a proper work life balance is important
And much more!