Guest Experience Leader

  • Full-time
  • Job Category: General Crew

Company Description

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald’s® history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great a value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers. From coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day. We’re also more than just your local restaurant. We’re hardworking small-business men and women, students working part-time, seniors getting the most out of life, and volunteers lending time to make a difference in the communities we live and work in. 

Job Description

Picture this:

 Greeting guests & starting conversations

 Act as the Subject Matter Expert for the My McD’s Mobile App

 Demonstrate the My McD’s Mobile App to guests as they arrive during non-peak periods

 Support guests with downloading the My McD’s App and setting up an account

 Checking in with guests to ensure they have what they need

 Confidently handling guest concerns

 Assisting guests complete orders on kiosks

 Assisting guests complete Mobile Orders

 Communicating with the restaurant team to provide feedback & recommendations

Qualifications

- Outgoing

- Friendly

- Able to work varying shifts

- Weekend availability is a must

- Minimum 1 closing shift (11pm) per week required

Additional Information

-50% food discounts 

-Great West Life group benefits 

-Regular incentives

-Paid Crew outings

-World Class training program that will give you the confidence to excel in what you do , and you'll get the support and resources to further develop your skills if that's something your interested it.  After all, 80% of our Owner/Operators in Canada started in entry level crew member positions!

-Flexible work hours because we know a proper work life balance is important 

And much more!

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