Guest Experience Leader
- Part-time
- Job Category: General Crew
Job Description
Someone that understands that service is about making a connection. A smile, an extra hand, even an empathetic nod can make all the difference in someone’s day. It’s genuine, and it’s at your core. You’re a people person through and through. Making someone’s day better, makes your day better.
Qualifications
- To bring a bit of unexpected joy to someone’s day by being welcoming and friendly, while ensuring an exceptional guest experience.
- To showcase your passion for people by anticipating guests needs, and providing a bit of surprise and delight by taking proactive approach to caring for them.
- You make guests feel important, and confidently answer their questions about our food and our brand.
- To lead by example, as well as support your team and guide them when orders need additional assistance.
- To connect, in the most meaningful way with guests during their visit.
- To be a model of calm and fairness with guest experiences, and handling various situations with composure and positivity.
- To make it an experience that delights and builds a strong relationship with our guests.