Care Coordinator (CM)
- 1338 North Capitol St NW, Washington, DC 20002, USA
The McClendon Center, founded in 1980, is a certified community based service provider operating under the District of Columbia Department of Behavioral Health. As a leading not-for-profit organization in Washington, DC, the McClendon Center provides outpatient behavioral rehabilitation to the mentally ill by fostering creativity, promoting friendship, instilling independence, and providing an outlet for emotional growth and greater participation in the community. Accredited by Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the McClendon Center operates two programs: Day Program Services and the Core Services Agency (CSA).
Must Possess a Valid Driver's License & Personal Vehicle
The Care Coordinator provides support to the Care Management Team and individual AmeriHealth Caritas DC members as part of the implementation of care plan activities. The Care Coordinator/CM functions as a member of an interdisciplinary care management team to provide care coordination and extended care management to a caseload of members with co-morbid medical and mental health concerns.
- Provides and assists in the provision of care coordination and care management services as described in the plan of care
- Coordinates behavioral health care, substance abuse, health care, and social services as needed by members.
- Coordinates access to preventive and health promotion services.
- Coordinates access to chronic illness management, including self-management support to individuals and their families.
- Advocates for and supports the client, engages with community agencies/health care providers and others on his or her behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/or hospitalizations.
- Provides support to the Care Management Team as directed by the Care Manager Lead.
- Provides interventions for consumers, including but not limited to: skills development, education and referral; financial management; household management; preventive health; preventive mental health; educational/vocational planning; resource generation.
- Develops linkages with other support systems.
- Provides a maximum of 25% of services in the office, and a minimum of services face-to-face and/or in the community.
- Documents all activities in AmeriHealth’s electronic health record, JIVA. All services are documented within four hours of having been delivered.
- Works 9am to 5pm three days per week, and 11am to 7pm two days per week, Monday through Friday. Every third week, works 9am to 5pm on Saturday.
- Ability to coordinate with a multi-disciplinary team within an outpatient mental health agency.
- Knowledge of sound ethical clinical practice and principles related to the care of AmeriHealth members.
- A superior communicator, who shares information readily and concisely, listens as well as gives advice and respects the abilities of others.
- Excellent written and verbal communication skills.
- Excellent computer skills, to include operating Microsoft Office Suite programs.
- Knowledge and ability to navigate an Electronic Medical Record (EMR), including data entry.
- Ability to respect and uphold client confidentiality
- Ability to exhibit a high level of organizational skills and ability to prioritize and multi-task without direct supervision.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor’s degree in health or public health-related field.
Valid Driver's License & a Fully Insured Personal Vehicle.
One (1) year of full-time behavioral health experience or a combination of education and relevant experience.
SPECIALIZED KNOWLEDGE AND SKILLS REQUIREMENTS:
Ability to coordinate with a multi-disciplinary team within an outpatient mental health agency.
Knowledge of sound ethical clinical practice and principles related to the care of AmeriHealth members.
A superior communicator, who shares information readily and concisely, listens as well as gives advice and respects the abilities of others.
Excellent written and verbal communication skills.
Excellent computer skills, to include operating Microsoft Office Suite programs.
Knowledge and ability to navigate an Electronic Medical Record (EMR), including data entry.
Ability to respect and uphold client confidentiality.
Ability to exhibit a high level of organizational skills and ability to prioritize and multi-task without direct supervision.
At the McClendon Center you will find powerful resources for career-long success, including:
• A competitive starting base salary range of $42K - $47K annually (based on experience).
• Training and constant professional support and career development.
• A package of comprehensive benefits including health and wellness, four weeks of combined sick and vacation leave, 403(b) retirement contributions, and life insurance.
• The latest technology and work tools including a laptop and iPhone.
If you are ready for a new challenge in your professional career, submit your cover letter and resume online. Failure to attach a cover and/or a resume may disqualify you from further consideration.
Physical Demands: The position requires moderate physical effort on a daily basis such as walking, bending, stooping and standing for periods of time.
McClendon Center is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, sex, marital status, religion, or disability.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.