Patient Discharge Coordinator (LPC or LICSW)

  • North Capitol St NW, Washington, DC, USA
  • Full-time

Company Description

The McClendon Center, founded in 1980, is a certified community based service provider operating under the District of Columbia Department of Behavioral Health.  As a leading not-for-profit organization in Washington, DC, the McClendon Center provides outpatient behavioral rehabilitation to the mentally ill by fostering creativity, promoting friendship, instilling independence, and providing an outlet for emotional growth and greater participation in the community.    Accredited by Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the McClendon Center operates two programs: Day Program Services and the Core Services Agency (CSA).

Job Description

  • Respond to admission notifications 24 hours per day, 7 days per week on a rotating
    Respond to team notifications of discharge dates by meeting with patients to complete a
    post discharge assessment as needed.
  • Complete enrollment and data entry of clients into the electronic medical record and
    other programs as directed by the Clinical Manager upon being notified of a client’s admission.
  • Ensure the proper notification of the client’s hospitalization to all required parties
    and inform care partners.

  • Travel to inpatient units within required timeframe to engage with clients

  • Obtain signed release forms and other required documentation from clients and
    coordinate appropriate follow-up care with the client’s outpatient providers.

  • Conduct brief psychosocial intake, entering and scanning notes/documents into the
    electronic medical record.

  • Enter any diagnostic information obtained from the inpatient unit into the client’s medical
    record, attaching any required notes and supporting documentation regarding the

  • Liaison with clients’ outpatient providers, communicating all relevant information relating
    to the admission and discharge to the client.

  • Maintain daily telephonic contact with the inpatient unit, visiting the unit as assigned
    by the Clinical Manager.

  • Meet with clients on the unit prior to discharge and obtain copies of discharge

  • Observe clients pre and post-discharge, communicate with the inpatient treatment team,
    obtain updated medication lists, and firm discharge dates, where appropriate.

  • Complete discharge document(s) and all required reports, uploading them into the client’s
    electronic medical record.

  • Notify the outpatient provider of the discharge and secure the earliest possible
    appointment for the client to be seen by an outpatient psychiatrist.

  • Transport clients to fill prescriptions, review reasons for taking medication and provide
    transportation to clients’ place of residence.

  • Record prescribed medication into clients’ medical record, as required.

  • Collaborate with clients’ outpatient provider(s) to meet any needs or concerns identified
    by the client.

  • Meet with Clinical Manager for regular supervision, as required, and update Clinical
    Manager on client’s status post-discharge from an inpatient unit.

  • Schedule interval visits to clients’ home or place of residence, as assigned, following
    the discharge date until the psychiatric appointment has been kept.

  • Make referrals to the Center’s Day Program for clients who need daily structure and rehabilitation
    following discharge.

  • May perform other duties as assigned.


  • Ability to make recommendations for wrap around aftercare treatment options.

  • Strong clinical assessment skills in combination with timeliness of completing and submitting assessments.

  • Strong critical thinking skills to anticipate gaps in patient services with the ability to create and carry out solutions to resolve care needs.

  • Ability to coordinate with a multi-disciplinary team within an outpatient mental health

  • Knowledge of sound ethical clinical practice and principles related to the care of mental
    health consumers.

  • A superior communicator, who shares information readily and concisely, listens as
    well as gives advice, and respects the abilities of others.

  • Knowledge and ability to navigate an Electronic Medical Record (EMR), preferably Credible.

  • Ability to relate to adults diagnosed with mental illnesses, using knowledge of
    concepts, principles, and theories related to mental health and mental illness.

  • Ability to perform amicably in an environment serving the mentally ill adult

  • Ability to respect and uphold client confidentiality.

  • Ability to exhibit a high level of organizational skills and able to prioritize and
    multi-task without direct supervision

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.


•   Licensed in the District of Columbia, LICSW or LPC.    
•    Two (2) to four (4) years of relevant experience.
•    Experience with hospital discharges and community integration preferred.
•    Experience working in a psychiatric setting in a hospital or clinic highly desired.
•    Valid Drivers' License.
•    Possession of a working vehicle at all times with minimum insurance coverage as required by state law.

Salary commensurate w/ experience: $55,000 to $60,000.

Additional Information

At the McClendon Center you will find powerful resources for career-long success, including: 

•    A competitive starting base salary of $55K - $60K annually.

•    Professional support and career development.

•    A package of comprehensive benefits including health and wellness, four weeks of combined sick and vacation leave, 403(b) retirement contributions, and life insurance.

•    The latest technology and work tools including a laptop and iPhone.

Physical Demands: The position requires moderate physical effort on a daily basis such as driving, walking, bending, stooping and standing for periods of time. The position will require sitting for long periods of time. 

McClendon Center is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, sex, marital status, religion, or disability.