Clinical Manager (PDC)

  • Washington, DC
  • Full-time

Company Description

The McClendon Center, founded in 1980, is a certified community based service provider operating under the District of Columbia Department of Behavioral Health.  As a leading not-for-profit organization in Washington, DC, the McClendon Center provides outpatient behavioral rehabilitation to the mentally ill by fostering creativity, promoting friendship, instilling independence, and providing an outlet for emotional growth and greater participation in the community.    Accredited by Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the McClendon Center operates two programs: Day Program Services and the Core Services Agency (CSA).

Job Description

Must possess a valid driver's license & automobile.

The Clinical Manager is a Qualified Practitioner (QP) who provides team leading, clinical monitoring, and oversight for a community support team. This professional provides individual and group supervision, and documentation review for up to six bachelor’s level staff members serving a maximum of 240 consumers with serious mental illnesses. The Clinical Manager will report to the Director of PDC for all team-related concerns.


  • Acts as the primary contact for referrals to the team.  Ensures that all consumers are seen within MHRS timeframes.

  • Coordinates intakes for the team and is responsible for completing the Diagnostic/Assessment Report. Ensures that the entire intake, 180-day service plan, and authorizations are completed
    according to Center guidelines.

  • Hires, assists with training, and clinically supervises Community Support Specialists. 

  • Provides individual clinical supervision for each CSS weekly, and group supervision at least once per month. Documents supervision accordingly.

  • Provides administrative supervision for CSS team members (tracking time off, mileage, etc.).

  • Works collaboratively with the nursing and medical staff, especially in regard to psychiatric symptom management and primary care coordination.

  • In conjunction with the QI Director, conducts performance improvement monitoring.  Writes performance improvement plans for indicators that do not meet threshold, ensuring that all outcome indicators are met.

  • Volunteers for Qualified Practitioner on-call.

  • Provides services in-person after hours and on weekends, if requested and as needed. 

  • Conducts evaluations in regard to emergency hospitalizations, both voluntary and involuntary. 

  • Ensures that all documentation is complete and timely for each consumer.

  • Ensures that all CSS staff members meet their productivity requirements; conducts disciplinary actions and terminations as indicated.

  • Has primary responsibility for her/his team meeting all defined outcomes and performance expectations.

  • May perform other duties as assigned.



  • Licensed in the District of Columbia as a LICSW or LPC.

  • At least two (2) years of experience working with low-income individuals who have mental health disabilities.

  • Able to coordinate with a multi-disciplinary team. 


  • Ability to coordinate with a multi-disciplinary team within an outpatient mental health

  • Experience in program design and implementation in a nonprofit or clinical setting.

  • Knowledge of sound ethical clinical practice and principles related to the care of mental health consumers.

  • A superior communicator, who shares information readily and concisely, listens as well as gives advice, and respects the abilities of others.

  • Excellent written and verbal communication skills.

  • Excellent computer skills, to include operating Microsoft Office Suite programs.

  • Knowledge and ability to navigate an Electronic Medical Record (EMR), including data entry.

  • Ability to relate to adults diagnosed with serious and persistent mental illness, using knowledge of concepts, principles, and theories related to mental health and mental illness.

  • Ability to perform amicably in an environment serving the seriously and persistently mentally ill adult population.

  • Ability to respect and uphold client confidentiality.

  • Ability to exhibit a high level of organizational skills and able to prioritize and
    multi-task without direct supervision

Additional Information

Salary (based on experience): up to $65K annually + Benefits

Physical Demands: The position requires moderate physical effort on a daily basis such as driving, walking, bending, stooping and standing for periods of time. The position will require sitting for long periods of time.

McClendon Center is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, sex, marital status, religion, or disability.