Care Coordinator

  • Washington, DC
  • Full-time

Company Description

The McClendon Center, founded in 1980, is a certified community based service provider operating under the District of Columbia Department of Behavioral Health.  As a leading not-for-profit organization in Washington, DC, the McClendon Center provides outpatient behavioral rehabilitation to the mentally ill by fostering creativity, promoting friendship, instilling independence, and providing an outlet for emotional growth and greater participation in the community.    Accredited by Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the McClendon Center operates two programs: Day Program Services and the Core Services Agency (CSA).

Job Description

Valid Drivers' License & Insured Vehicle Required

The Care Coordinator provides support to the Health Home team and individual consumers as part of the implementation of care plan activities. The Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill adults with co-morbid medical disorders.

PRINCIPAL ACCOUNTABILITIES:

•Provide and assist in the provision of Health Home services as described in the care plan.

•Coordinate behavioral health care, substance abuse, and health care services informed by evidence-based clinical practice guidelines, including prevention of mental illness and substance use disorders.

•Coordinate access to preventive and health promotion services.

•Coordinate access to chronic illness management, including self-management support to individuals and their families.

•Advocates for and supports the client, engages with community agencies/health care providers and others on his or her behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/or hospitalizations.

•Provides clinical support to the Team by providing consultation, education, information around psychosocial and/or substance abuse conditions, interventions and resources to maintain focus on outcomes and best practices.

•Provides interventions for consumers, including but not limited to: skills development; crisis intervention; substance abuse assessment, education and referral; financial management; household management and preventative maintenance; preventive health; preventive mental health; educational/vocational assessment and planning; resource generation.

•Develops linkages with other support systems.

•Works as part of a Care Coordination team, attends and participates in team meetings to provide input/feedback around psychosocial conditions to review client status, updates plans and goals, and reviews outcomes to further program goals.

Qualifications

SPECIALIZED KNOWLEDGE AND SKILLS REQUIREMENTS:

• Ability to coordinate with a multi-disciplinary team within an outpatient mental health agency.

• Knowledge of sound ethical clinical practice and principles related to the care of mental health consumers.

• A superior communicator, who shares information readily and concisely, listens as well as gives advice, and respects the abilities of others.

• Excellent written and verbal communication skills.

• Excellent computer skills, to include operating Microsoft Office Suite programs.

• Knowledge and ability to navigate an Electronic Medical Record (EMR), including data entry.

• Ability to relate to adults diagnosed with serious and persistent mental illness, using knowledge of concepts, principles, and theories related to mental health and mental illness.

• Ability to perform amicably in an environment serving the seriously and persistently mentally ill adult population.

• Ability to respect and uphold client confidentiality.

• Ability to exhibit a high level of organizational skills and able to prioritize and multi-task without direct supervision.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in health or public health-related field.

• One (1) year of full-time behavioral health experience or a combination of education and relevant experience.

Additional Information

Starting Salary: $37K - $41K annually, based on experience

Physical Demands: The position requires moderate physical effort on a daily basis such as walking, bending, stooping and standing for periods of time.

McClendon Center is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, sex, marital status, religion, or disability.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.