Job Title: General Manager
Location: Southampton
Job Type: Permanent
Salary: Up to £70,000 per annum plus bonus, car & excellent benefits package

Our Opportunity

Are you an Area Manager, Regional Manager or General Manager looking to join a business with exceptional benefits and bonuses you can fall in love with?

We are looking for positive, approachable and adaptable managers to join one of the biggest household names in Retail. Interested? Then read on.

Our Client is a highly successful department store who are looking to recruit top talent to grow and continue championing their people.

As a General Manager for this iconic retailer, you will ultimately have total responsibility for mentoring and motivating your team to exceed business metrics and expectations.

You will be encouraged and inspired to develop a capable team around you in order to offer high levels of customer service.

You...

• A confident people person who is able to coach, inspire and lead a team to success
• A dynamic and established Regional Manager capable of leading store teams to deliver excellence
• Previous success working in a dynamic environment where a focus on pace and delivery is encouraged
• With a can-do attitude, a naturally confident personality, passion about people and achieving in your role. Your determination and focus to achieve fantastic results will shine through when you talk through your achievements
• You will be articulate and be able to communicate and inspire team members of all backgrounds, accountable for all retail basics, you will love delivering retail excellence
• Previous experience leading a high volume region with a large number of direct reports
• The successful candidate will represent this brand in a positive and motivated manner in line with their strong core values.
• A balanced self-confidence in the ability to lead and direct with vision, a diverse group of colleagues with different skill sets
• A high level of energy and personal passion for the attainment of corporate goals

Key Accountabilities

• Supporting and nurturing a team of diverse individuals, from recruitment to induction and beyond
• Ensure all staff are multi-skilled to complete a wide range of duties and all staff have a sound knowledge of products and services within the business
• Complete yearly performance and progression meetings for staff within agreed time limits
• Maintaining a business that is viewed as the best of British, maximising sales at every opportunity and maintaining positive standards
• Understand customers, anticipating their needs, setting fantastic standards of service
• Ensuring staffing levels are adequate to meet customer expectations for the whole store
• Identify business levers and actively assist the Area Manager to keep track of the competition so that the business can respond to change
• Manage stock availability and waste, mentoring team members on how to achieve excellence
• Driving customer service standards to achieve sales and exceed customer happiness targets
• Identifying the potential and nurture staff development and supporting staff to achieve their potential
• Commercially analyse the performance of departments and stores within the region
• Conduct retail store visits which will ensure the delivery of consistent performance, adherence to company and legislative standards and compliance to policies and procedures

Our Client

Our client is one of the most successful & widely recognized retailers in the UK, and a true market leader in their field. They have a strong dedication to training and developing their staff and where possible seek to promote from within and offer fantastic opportunities for future progression allowing individuals to craft successful careers.

ABOUT US 

This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy

If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query.

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