Customer Coordination Specialist
- Full-time
Company Description
We have established a for-hire trucking business based out of the US. For-hire trucking serves a crucial role by fulfilling the never-ending supply chain needs of US and therefore offers a huge potential for growth. To that end, we are looking to build a team of capable of resources to support the growth of our for-hire trucking business.
Job Description
The successful candidate will be required to perform the following tasks:
- Search for ideal loads on a daily basis (training will be provided for this task)
- Communicate via phone and email with brokers to evaluate and negotiate the best terms for the load mainly rate for the load among other things
- Communicate with the driver(s) to plan delivery of load and ensure truck parking on a daily basis
- Following up with driver to ensure strict adherence of planned schedule
- Ensure regulation compliance (Driver duty hours, DVIR, etc.)
- Monitor load route and ELD reporting
- Improvise and arrange the necessary help for the driver in case of any mishaps e.g. tire replacement, tow, road recovery, etc.
- Prepare reports as instructed by supervisor
Qualifications
The successful candidate will be expected to have the following attributes:
- MUST be fluent in English (O & A-Level background preferred)
- MUST be effective communicator in both spoken and written formats
- MUST be good at negotiating and problem solving
- MUST be hungry to learn about the for-hire trucking business
- Work experience in similar field is preferred but not mandatory
- Bachelor degree or higher in any discipline is preferred but not mandatory
Additional Information
The candidates with the following profiles can apply for this job position:
- MUST be willing to work night shifts (US Eastern Time)
- Occasional overtime might be required in case of dealing with any mishaps
- Students (no degree or job experience required as hands-on training will be provided)
- Willing to work hard and learn fast to make positive contribution to the business
- Willing to uphold and maintain high level of professionalism (arriving on time, executing instructions diligently, working as a team, etc.)
The successful candidate will enjoy the following benefits in this job position:
- Hands-on training will be provided
- Huge potential for future growth opportunities
- Meal(s) during working hours will be provided
- Competitive salary and festival bonus(es)