Non - Voice / Email Support
- Contract
Company Description
Max Profit Solutions is a business process outsourcing company located in Metro Manila Philippines. We have a wide range of talent which allows us to create a custom solution for any budget. We seek to create a service that allows each client to focus on growing their business. Our team understands that communication is key and we value each client as a trusted partner.
Job Description
Max Profit Solutions is seeking dedicated and energetic people to fill in the Non-voice post to resolve customer complaints, answer questions in relation to products and services and assist with returns via email or other media.
Qualifications
Requirements:
* At least a High School graduate / Senior High School graduate
* No experience required. Fresh graduates are welcome to apply
* Filipino citizen or hold relevant status
* above average verbal and written English communication skills
* excellent customer service and problem solving skills
* knowledgeable in computer applications (MS Excel)
* typing speed at least 30 wpm
* can work with minimal supervision and can multitask
* willing to work on graveyard shifts, weekend shifts and/or holidays. Willing to work from home (TEMPORARY).
* willing to work in Marikina City (once Enhanced Community Quarantine is lifted)
* Willing to be trained (ONLINE while ECQ is still imposed) and has a positive outlook in life
* Has a desktop / laptop for online training or work from home (TEMPORARY).
* Has high-speed and stable internet connection (at least 20mbps)
* of legal age to work
Application is from Mondays - Fridays 9am - 4pm
Additional Information
All your information will be kept confidential according to EEO guidelines.