CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

The Opportunity: 
 

POSITION OVERVIEW / SUMMARY:

The BCP / DR Technical Lead is responsible for the technical design, implementation, and execution of Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities across Mattel’s global technology landscape. This role provides hands-on technical leadership to ensure resilience, availability, and recoverability of critical platforms supporting Mattel’s brands, digital products, supply chain, and corporate operations.

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KEY RESPONSIBILITIES:

• Design, implement, and maintain BCP and DR solutions across on-premises, cloud, and hybrid environments.
• Define, document, and maintain recovery strategies aligned to business-defined RTO and RPO objectives.
• Own DR architecture that includes backup, replication, failover, and restoration mechanisms.
• Lead and execute DR tests, simulations, and tabletop exercises, document results, and drive remediation.
• Function as the technical escalation point during major incidents and disaster recovery events.
• Develop and maintain technical runbooks, recovery procedures, and automation scripts.
• Collaborate with infrastructure, cloud, application, and security teams to embed resilience-by-design.
• Ensure BCP / DR controls meet Mattel compliance, audit, and risk management requirements (e.g., SOX, ISO, NIST).
• Continuously assess risks and recommend improvements to resilience and recovery capabilities.
• Provide technical mentorship and guidance to engineers and regional support teams.
• Own technical implementation of BCP / DR solutions across infrastructure, cloud, and applications.
• Design and maintain DR architecture including backup, replication, and failover mechanisms.
• Execute and lead DR tests, tabletop exercises, and real incident recoveries.
• Serve as Tier-3 escalation during major incidents and disaster events.
• Develop and maintain technical runbooks, recovery scripts, and automation.
• Collaborate closely with platform teams (Cloud, Network, Compute, Storage, End-User).
• Manage DR testing calendars, audit readiness, and compliance reporting.
• Partner with business leaders to align recovery objectives with business priorities.
• Lead and develop BCP / DR engineers and regional coordinators.
• Report program health, risks, and metrics to senior leadership.
• Drive continuous improvement based on incidents, tests, and audits.

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QUALIFICATIONS:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 8+ years of experience in enterprise IT infrastructure, cloud, or operations roles.
• 5+ years of hands-on experience in BCP, DR, high availability, or resilience engineering.
• Strong understanding of infrastructure components including compute, storage, networking, and virtualization.
• Experience implementing DR solutions in cloud environments (Microsoft Azure preferred).
• Hands-on experience with enterprise backup and replication technologies.
• Experience participating in or leading real-world disaster recovery or major incident events.
• Understanding of:
  • Cloud Platforms: Microsoft Azure (primary), AWS (select workloads).
  • Virtualization & Compute: VMware, Azure IaaS.
  • Backup & DR: Enterprise backup and replication platforms (e.g., Veeam, Zerto, Azure Site Recovery).
  • ITSM & CMDB: ServiceNow.

Preferred Certifications:

• ISO 22301 Business Continuity certification.
• Microsoft Azure certifications (e.g., Azure Administrator, Azure Solutions Architect).
• Disaster Recovery or Business Continuity certifications (DRI, CBCP, MBCP).
• ITIL Foundation or higher.
• Cloud or infrastructure certifications (AWS, VMware, or equivalent).

Soft Skills:

• Strong leadership and ability to remain calm and decisive under pressure.
• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Proactive problem-solving and risk management mindset.
• Strong collaboration skills across global and cross-functional teams.
• Ability to prioritize effectively in high-impact, time-sensitive situations.

Continuous improvement mindset with a focus on operational excellence

What Your Impact Will Be: 

What We’re Looking For: 

• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
   

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy