General Manager

  • Full-time
  • Department: Manufacturing

Company Description

For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!

Job Description

The General Manager, Jackson, GA is the senior manufacturing leader for a large-scale production facility of 400+ employees, accountable for end-to-end operational performance and culture. This role is ideal for an experienced manufacturing executive who has overseen complex operations, driven measurable improvements, and built high-performing teams in true, hands-on production environments.

As the General Manager, you will set the vision for operational excellence, align your leadership team around clear priorities, and deliver results across safety, quality, delivery, cost, and culture. You will leverage data to inform decisions, deploy continuous improvement strategies, and build organizational capability that positions the plant and it's people for long-term success.

Responsibilities

  • Lead overall plant operations, partnering closely with Operations and Supply Chain leadership to build and execute strategies across manufacturing, sourcing, materials management, scheduling, and logistics.

  • Drive performance in safety, quality, delivery, and cost, ensuring initiatives cascade effectively through the organization with clear, actionable plans.

  • Champion a high-performance, high-commitment culture.

  • Demonstrate unwavering commitment to safety, leading the Zero Injury Mission and Always Aware program, and modeling safety-first behavior.

  • Coach and mentor leaders and teams in Lean methods, including structured problem solving, standard work, visual management, waste reduction, and daily management routines.

  • Establish and manage KPIs, using data to prioritize actions, measure results, and sustain continuous improvement.

  • Ensure world-class customer satisfaction through adherence to product standards, partnership with customers, and timely follow-up.

  • Identify, evaluate, and implement new technologies, equipment, systems, and process improvements that strengthen MBCI’s manufacturing platform and maximize ROI.

  • Build organizational strength, ensuring talent, structure, and processes are aligned to strategic goals.

  • Recruit, coach, and develop a high-performing manufacturing leadership team, fostering growth, accountability, and engagement.

  • Own and manage the plant budget, ensuring responsible stewardship of financial resources and consistent achievement of operational and financial objectives.

Ideal Candidate

The strongest candidates will demonstrate:

  • Vision & Purpose: The ability to articulate a compelling vision and mobilize teams to achieve it.

  • Strategic Planning & Alignment: Skill in organizing, prioritizing, and executing work in alignment with business objectives.

  • Lean Leadership: Deep experience implementing Lean Manufacturing principles and coaching others in continuous improvement, problem solving, daily management, and waste elimination.

  • Exceptional Communication: Ability to tailor messages to diverse audiences with clarity and impact.

  • Trust & Integrity: A leadership presence grounded in honesty, transparency, and authenticity.

  • Team Leadership & Engagement: Proven success building cohesive, high-performing teams and fostering an environment where people do their best work.

  • Results Orientation: A track record of delivering strong outcomes in challenging or fast-paced environments.

  • Accountability: Holds themselves and others to high standards of performance and follow-through.

  • Talent Development: Commitment to developing people and building future leaders.

  • Customer Focus: Builds lasting customer relationships and delivers customer-centric solutions.

  • Resilience: Ability to persevere through obstacles, adapt quickly, and lead others through change.

Qualifications

  • BS in Engineering, Business or a related required; advanced degree or professional manufacturing certification(s).
  • 15+ years leadership experience with a $250MM+ globally sourced, manufacturing organization.
  • Furniture industry experienced preferred.
  • Strong track record for transforming organizations – building the team, managing change, streamlining processes and driving safety, quality, delivery and cost improvements.
  • Strong lean manufacturing experience.

Additional Information

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at [email protected].

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