Administrative Assistant & Customer Service

  • Hanover, MD 21076, USA
  • Full-time

Company Description

Maryland Management Company owns and manages more than forty communities with just under 10,000 apartment homes in Maryland and Florida. Established in 1949, Maryland Management is passionate about providing affordable, quality housing, an exceptional customer experience, and contributing to the communities we serve. As an organization, we believe our people are our greatest asset and we are committed to the success and development of each individual on our team.

Job Description

This ENTRY-LEVEL position has both administrative and customer service responsibilities.  The individual hired for this role will interface with our residents, as well as provide administrative/clerical assistance to upper-level management.  The duties include but are not limited to:

  • Support upper-level management with various duties
  • Prepare and compose communications, such as letters, memos, and emails
  • Prepare and enter data into spreadsheets
  • Administer appliance database for apartment communities
  • Assist community residents with unresolved issues
  • Monitor and order office supplies


The ideal candidate will:

  • Have good people skills (customer service experience is a plus)
  • Have good oral and written communication skills
  • Have a basic understanding of word processing and spreadsheets
  • Be a self-motivated and dependable professional
  • Be able to multitask
  • Be able to work independently and as part of a team

Additional Information

Maryland Management offers an attractive compensation and benefits package including:

  • Excellent health benefits package, including company-paid healthcare
  • Dental and vision insurance options
  • 401k plan with a match contribution 
  • Direct deposit
  • Paid time off, including vacation and sick leave
  • Paid holidays
  • Educational reimbursement
  • Annual awards banquet and other social company functions


This job description is not all-inclusive and is intended to describe the general nature and work responsibilities of this position. It is subject to change, modification, and addition as deemed necessary by the company. All offers of employment are conditioned upon the applicant passing a drug test and subject to a background check, which are conducted in compliance with any applicable federal, state, or local law.

We are proud to be an equal opportunity employer.