Powell Goodwill is NOW Hiring Assistant Manager!

  • Full-time

Company Description

Goodwill...where spending a little, means a lot!

Great Finds, Great Value, Goodwill!

When you walk into one of our nine Goodwill stores, you'll be impressed with the vast assortment of high quality merchandise which is organized in well-defined departments. Our trained staff members are eager to help make your shopping experience easy and enjoyable.

 Make a difference!

When you shop at one of our Goodwill retail stores you are helping meet the needs of our community by funding Goodwill's programs and services and providing local jobs.

 Mission Statement

Building lives that work

Job Description

Marion Goodwill is seeking motivated candidates for Assistant Manager at our Powell location.  

This is a full time opportunity with benefits.

Powell location: 9820 Brewster Lane

Store hours are:

Monday - Saturday 9:00AM - 8:00PM

Sunday 10:00AM - 6:00PM

Job Objective
This position is responsible for the successful operation of the Goodwill Store. S/he will: develop the entire store team; integrate
rehabilitation services; offer quality retail merchandise; and, maintain financial viability Assists in the supervision of store personnel in
department assigned; carry out the Marion Goodwill Industries, Inc. Mission Statement

Essential Job Functions

Customer Service:
Demonstrate outstanding customer service, able to show customer respect at all times, & settling for nothing less than excellence
while performing daily responsibilities.
 Observing the 10-foot rule, which ensures every customer encountered at this distance is aided in a polite & serviceable manner.
 Greet all customers with a pleasant, warm greeting and smile as they enter the building, direct customers to areas of the store as
requested, and thank all customers as they exit the building.
 Promotes sale of merchandise & special sale items.
 Demonstrate a professional, presentable appearance, including visible presence of the issued nametag according to Marion
Goodwill dress code.
 Develop and maintaining store appearance, ensuring a clean, attractive, contemporary look.
 Responsible for maintaining open communication between store personnel and management.
 Communicate with Management team before, during and at the end of shift.
 Maintain confidentiality; ensures correct information goes only to the appropriate person(s).
 Present a positive public image for the betterment of the organization.
 Develop and promotes special events with the direction of the appropriate person.
 Ensure all employee and customer concerns are resolved in a timely manor.

Hiring and Team Development:
 Understands and follows Retail Associate, Department Head, Shift Supervisor and Assistant Manager Job Descriptions.
 Ensures that hiring process is in accordance with Hiring Procedures.
 Responsible for recruiting and selecting future employees for Marion Goodwill.
 Receive and review hiring applications and verify minimum qualifications are met.
 Recommends additional staffing as justified by demand.
 Develop and coach employees to maximize their individual potential.
 Responsible for evaluating employee’s performance on a daily, weekly, monthly and yearly basis.
 Lead and offer job duty guidance to personnel assigned.
 Ensure all training of new employees is complete and accurate.
 Terminates employees with permission of direct supervisor and President/CEO.

Profitability:
 Responsible for operating a profitable retail store.
 Effectively manages collection of donations and booth areas to ensure overall image and to maximize donor and landlord
satisfaction where applicable.
 Responsible for operating effective sorting and pricing strategies, using procedural guidelines.
 Ensure that the store meets or exceeds daily production goals in both wares and textiles.
 Responsible for ensuring audit standards are met.

Scheduling and Administration:
 Schedule personnel to meet store requirements staying within the budgeted payroll allowance.
 Perform administrative tasks, including: accurate daily/weekly/monthly reporting; check-in and close-out procedures, including
cash management.
 Assure record keeping is accurate, complete and forwarded to the proper location in a timely manner as required.
 Is aware of and follows all company policies and procedures as outlined in the Employee Handbook, Policies & Procedures, and
ongoing training.
 Ensure that all assigned employees are in compliance with company policies and procedures.
 Attend meetings/training as scheduled and integrates information from training into store operations where applicable
 Receive and review all employee attendance with Retail Director/V.P. of Retail Operations. (Tardiness, absence, left early or
arrived early.) Ensure appropriate actions are taken within a timely manner.
 Review department checklists with Assistant Manager to ensure completion and follow up as needed.
 Ensure store supply requisition and new goods ordering and/or inventory are completed.
 May be required to temporarily assist in other locations.
 Works as scheduled, being flexible when needed.

Safety and Loss Prevention:
 Responsible for maintaining a safe workplace and complying with all state and federal safety and health regulations as well as
company safety policy and procedures.
 Assess emergency situations and takes action as the need indicates reporting any such situation in writing and forwarding to the
Safety Coordinator at the Corporate Office within 24 hours.
 Notify V.P. of Retail Operations or Retail Director of any property or physical injury by phone immediately.
 Provide constant surveillance of the sales floor and backroom for safety and loss prevention measures.
 Count and balance the register cash drawers and safe daily. Prepare daily bank deposits.
 Responsible for proper use of all monitoring/security systems (cameras and alarms) and communicating
any questionable behavior to direct supervisor or other appropriate person.
 Ensure monthly safety inspections are completed and submitted on time.
 Ensure the training and execution all Consumer Product Safety Commission recalls.
 Ensure the safe handling and usage of blue tubs.
 Ensure the compliance with the Hazardous Communication Policy and Procedure (chemical labeling, Safety Data Sheets, and
training).
 Ensure compliance of sanitizing and labeling of bedding, upholstered furniture, stuffed toys, and filling materials.
Performs other related duties as assigned.

    Qualifications

     Must be able to work independently in a store team environment.
     High school graduate with further preparation preferred.
     Three years of retail experience preferred.
     Two to three years supervisory experience required.
     Must be 18 years of age or older, have command of the English language sufficient to communicate with customers, co-workers,
    and supervisors.
     Must possess leadership abilities (good communication skills; organization; accuracy; consistency; idea promotion).
     Must possess strong interpersonal skills with customers and employees.
     Must possess problem solving skills.
     Must have a desire to work with rehabilitation consumers, employees, and the public.
     Must be able to physically sort/hang/display retail items.
     Must be able to stand for long periods of time, stoop, squat, bend and twist, reach for extended periods of time; push, pull, or lift
    up to 50 pounds in a safe manner.
     Must be team oriented.
     Must be reliable and dependable.
     Must be able to pass alcohol/drug screening.
     Criminal background check required.
     First Aid CPR Certified if assigned by Safety Coordinator (training provided)
     Must maintain a valid driver’s license, adequate personal liability insurance, and a driving record acceptable to Goodwill’s insurance provider.

    Additional Information

    Reply to this posting with resume or stop in to any location to fill out an application.

    Please visit mariongoodwill.org  for more information.