Key Responsibilities

• Deliver exemplary customer service via phone calls / email / social media
• As part of the Contact Center team, manage phone calls /email / social media messaging from world leading hotel group’ customers and handle queries about new reservations, changes to existing bookings and other aspects of hospitality, services, baggage queries

• Previous work experience in an international hospitality environment is a valuable advantage, but not mandatory
• Good Communication and Customer Service skills, any experience in BPO / Contact center will be an added advantage
• Willing to work in a contact center environment with rotational

Competitive salary package

Work from home

Career growth opportunities within an international developing team