Account Manager

  • Full-time

Company Description

For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there .

Job Description

  • To sell the company and its services  to new and existing clients, while meeting the customers needs, through personalized service by performing the following duties. 

  • Travel throughout assigned territory to call on  existing and prospective customers to solicit business, explain the services of the company to the client using consultative selling techniques - 60% 

  • Telemarket existing and prospective customers to  solicit business - 10%

  •   Follow up with all customers regarding rate requests,  increases, claims, service failures, concerns - 20%

  •   Prepare reports of business transactions for corporate  internal use ie. new business, lost business, competition, accounts at risk, accounts lost, questionnaires, sales leads, etc. - 10%

  •   Recommend ways to improve service to customers,  including the use of the website and relative efficiency tools, quality of bills of lading, packaging and reduce claims

  •   Recommend ways to improve efficiency and effectiveness  of the sales process

  •   Other duties may be assigned 

 

Qualifications

  • Must be computer literate

  • Good communication skills including proficiency  at listening, selling (persuasion), problem solving, consultative selling techniques, etc.

  • Strong negotiation skills 

  •   Competent math skills i.e. cubing, calculation of  rates, etc.

  • Proficient with geography

  • Must be flexible as job requires being able to deal  effectively with changing circumstances, customer demands, last minute requests, deadlines and daily stress

  • Organizational and time management skills

  • Sales experience is an asset as is industry knowledge 

Additional Information

  • Competitive Wages
  • Comprehensive Benefits Program
  • Profit Sharing Opportunities
  • Opportunities for growth and advancement
I'm interested