Customer Service Representative

  • Full-time

Company Description

We are committed to providing you with top quality transportation services with a personal touch. Our clients’ shipments from bus parts to food product are delivered safely, securely and on time throughout our service area. Plus, we offer cost-effective solutions that work within your time frames and your budget.

Job Description

Our company is seeking a Customer Service Representative to oversee the transportation of a wide variety of products from one location to another. We are looking for organized, detail-oriented, self-driven individuals with a commitment to excellence and a proven history of success in Customer Service. 

Key Responsibilities:

  • Communicate with customers and team members to coordinate and manage the successful pick-up and delivery of orders.
  • Track and trace orders within our network and provide timely updates to customers and team members.
  • Provide rates to customers based on established company pricing tariffs and programs.
  • Manage customer service and complaints with the utmost level of courtesy and professionalism.

Qualifications

  • 1 - 2 Years of Experience in the Transportation Industry
  • Proficient with Google Workspace (Suite) an asset
  • Education: High School Diploma or equivalent

Additional Information

What do we offer to you? 

  • Competitive Wages
  • Comprehensive Benefits Program
  • Profit Sharing Opportunities
  • Opportunities for growth and advancement

Salary: $40,000 - $45,000

Job Location