Air/Ocean Customer Care Representative

  • Full-time

Company Description

Welcome to Near North Customs Brokers (NNCB), providing clients with access to every cross-border service they require to thrive in today’s competitive marketplace is Near North’s mission.

Near North is an extensive, multiservice organization that has maintained its customer focus during years of steady growth.

Given today’s around-the-clock, 24/7 business environment, it is key that companies can count on Near North to provide the best customs brokerage services in the industry. That is our promise, one that is backed by our investment in people and technology, and sets Near North apart from our competitors.

Job Description

  • To provide accurate and compliant documentation for Customs entries.
  • To determine what processes are required in order to release/deliver the client’s freight.
  • To offer and arrange for all Freight Forwarding / Documentation services.
  • Support to all team members, service providers and all clients.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Experience in Freight & Logistics.
 Knowledge of customs operations.
 Excellent decision and problem solving abilities to handle day to day operational issues
 Attention to detail for keying data into computer systems
 Good interpersonal skills for communicating with clients and service providers
 Computer literate
 Organizational skills with the ability to multitask

Additional Information

  • Competitive wages
  • Comprehensive Benefits Package
  • Profit Sharing Opportunites