Branch Operations Manager

  • 396 Clarence St, Brampton, ON L6W 1T5, Canada
  • Full-time

Company Description

Matco Moving Solutions is one of the longest standing moving companies in Alberta, Northwest Territories and Yukon. Our culture of providing customers with the best service in the market, our rich experience in residential and commercial moving, along with the systems and processes we have established, makes Matco your reliable and trusted moving provider.

Job Description

  • Responsible for the day to day operations.
  • Ensure programs, policies and procedures are being explained and followed to improve efficiency of the operation

  • Maintain facilities and vehicles as per company standards and ensure all personnel are held accountable for maintaining company standards.
  • Maintain service standards by minimizing failures; ensuring proper follow up should failures occur and putting forth an effort to avoid repeats.
  • Understand customers’ needs, service those needs, and maintain and develop positive business relationships with customers. 
  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Payroll processing and preparation.

Qualifications

  • Detailed operational knowledge with **recommended 3-10 years of experience in a supervisory/management position.
  • Computer literate; with working knowledge of MS-Office suite.
  • Knowledge of the Occupational Health and Safety act.
  • Excellent written and oral communication skills 
  • Effective problem solving, decision making and analytical skills.
  • Strong organizational and priority management skills.
  • Ability to work effectively on multiple projects under pressure and tight deadlines.
  • Willingness to work a flexible schedule.
  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Additional Information

 

  • Profit Sharing
  • Incentive Bonus
  • Company Vehicle
  • Comprehensive Benefits
  • Excellent Salary