Senior, PreSales Engineer

  • Mumbai, India
  • Full-time

Company Description

Since 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontline experience and industry-leading threat intelligence to deliver a range of dynamic cyber defense solutions. Mandiant’s approach helps organizations develop more effective and efficient cyber security programs and instills confidence in their readiness to defend against and respond to cyber threats.

Job Description

As our Sales Engineer , you will be working in a highly customer facing role, providing pre- sales support and guidance to our customers. Collaborating with field sales and channel sales teams to recommend and develop customer solution. As the SE you will work in a consultative fashion and is looked to as an expert in his/her field by the account team, channel partners and customers.


 What We Will Do For You:

  • Expose you to some of the most exciting and cutting edge techniques to find evil with access to the best and latest cyber intelligence, virtual/physical trainings and technology.
  • Training and continuous coaching and mentoring to grow your technical and professional skills like no one else
  • Work with a team of brilliant people that you can learn from and build lasting relationships with
  • Develop an understanding of your aspirations and provide opportunities that we believe will get you there
  • Inspiration to stretch your performance by allowing you to tackle seemingly impossible problems
  • Encouragement challenge the status quo, think creatively, and innovate –make us better
  • An environment of trust and camaraderie, where you can speak freely about your ideas
  • A platform from which you can make a real impact against the bad guys
  • Develop an understanding of, and be flexible to, your needs and provide a fantastic benefits package


What You Can Do For Us:

  • Provide pre-sales assistance for sales opportunities to customers and partners. Including installations, troubleshooting and training of Mandiant products
  • Refine and research technical requirements of the opportunity by understanding the customer’s business drivers and security posture with a talent to identify improvements in their cyber defense program with Mandiant solutions
  • Create solutions and articulate/evangelize the benefits of Mandiant products
  • Lead Mandiant solutions POV through the execution of success criteria, installations, troubleshooting and training for customers and partners
  • Work closely with customers in the design and implementation/integration of Mandiant products
  • Understand the customer’s business drivers and how to map these to a customer network platform, including identification of improvement areas in network design


What You Bring With You:

  • Minimum 8-10 years or more experience working in Cyber security business
  • You must have pre sales experience and excellent technical knowledge within networking and/or security
  • Experience with conducting presentations and demonstrations/POCs
  • Excellent knowledge and experience with a wide variety of IT technologies and security solutions. Day-to-day operations and interactions will involve the following focus areas:
  • Network Engineering - the OSI model, IPv4/6, Routing, Switching, DNS, VLANs and Subnetting, Taps, Load Balancers, SNORT, YARA
  • Network Security - Firewalls, IDS / IPS, HTTP/SSL Proxies, SSL Interceptors, SIEM Products
  • Email Flow - Exchange / Domino, Cloud Solutions, AV and Anti-SPAM products
  • Troubleshooting skills and experience
  • Able to create excellent relationships with your customers and internally across internal teams - Systems Engineering, Marketing, Professional Services etc…
  • Exemplary communication and interpersonal skills
  • A willingness to be challenged and a strong desire to learn
  • Security certifications, CISSP, CISM, Security+, CEH, etc. are a plus
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