Client Support Agent

  • Full-time

Company Description

In an age of increasing technology, our teams speak to our consumer base ensuring the right point gets across every time. 

Job Description

You will be responsible for:

  1. Representing the brand and driving sales across all client's products with some key focus
  2. Reporting performance and insight daily to upper management
  3. Confidently demonstrating and matching products to consumer needs, leading to an increase in sales
  4. Building productive PR relationships, providing additional support and product training to store colleagues during quieter periods
  5. Maximizing brand awareness with PR activities

Qualifications

You will have:

  • Experience is preferred but not required
  • A passion for PR, communications and hitting targets
  • Have a great "can-do" attitude
  • Demonstrate a strong ability to engage consumers
  • Very strong relationship building skills  
  • Deliver excellent customer service and results
  • A passion for completing all tasks to the highest standard 
  • Accountability for your own results against specified targets

Additional Information

Employees First, Always

The way in which businesses are growing, we strongly believe the CEO should be behind the employees, supporting them and helping them to thrive within a workplace. The way Malibu is structured fosters an exciting, productive and client-focused environment for all of our team. Our goal is to provide a stimulating environment for all of our employees by encouraging competitiveness, creativity, great work ethic and confidence. The unique way in which we go about our approach allows us to grow at the rate in which we are. 

  • PD conferences
  • Business trips
  • R&R Trips
  • Networking Opportunities
  • Bonuses and Awards

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