Mae is a venture-backed digital health solution on a mission to improve the health and quality of life for Black mothers, babies, and those who love them. Mae has created a space where complete digital care meets culturally-aware, on-the-ground support. We address access gaps and bolster physical and emotional well-being through continuous engagement, risk assessment, early symptom awareness, and a community-led model of support for our users.

Digital solutions to address cultural deficits in care are at the forefront of femtech innovation and Mae is quickly gaining traction with healthcare payers as a viable solution to address the implicit, explicit, and structural biases that hinder equitable maternal health. In addressing whole-person care and focusing on self-advocacy, education, and community, we seek to improve the outcomes for Black mothers, while also reducing clinical costs of care, at impactful scale. See what we’re doing at www.meetmae.com and @maehealthinc on IG.

Mae’s Community Engagement Strategist will primarily be charged with developing, implementing, and owning our community program and partnership strategy and the growth of our network of culturally competent experts nationwide.

The ideal candidate has a passion for birth work, an understanding of care management, and experience developing and implementing community programs.  Someone who has contacts in the maternal health space, thrives off of developing relationships, is an innovative and creative thinker and effective communicator will enjoy the day-to-day of this role and have the ability to make a significant impact on our work to reduce maternal health disparities and redefine the pregnancy experience for Black expectant mothers.

This role will report to our VP of Marketing and work in close partnership with our Head of Growth, and our Care Coordinators as we continue to advance insurance partnerships in a growing number of target markets. This is a unique opportunity to become an early member of a Black, female-led, venture-backed digital health start-up.

Key responsibilities include:

• Ownership of the development and management of our national expert network of birth workers (doula focused in phase one) including but not exclusive to:
• Maintenance of doula relationships and the main point of contact for all doula-related communication
• Ownership and management of the National Provider ID (NPI), Medicaid ID (MID), and all other plan and state-required processes supporting doula approval and eligibility for plan program participation
• Ownership and management of Mae’s claims and reimbursement process on behalf of doulas
• Collaboration with Mae’s Care Coordinator, Project Managers, Product and Marketing teams to identify opportunities to increase engagement and maximize benefits for users and birth workers (market/plan specific)
• Delivering on key metrics including but not exclusive to the growth of Mae’s expert network and increasing the scope, reach, and diversity of our community programming and events
• Identifying relevant community programs and communicating benefits and paths to access for users
• Prospecting, establishing, implementing, and maintaining community partnerships and programs through collaboration with current networks and the establishment of new relationships 
• Creation of unique and evergreen ways to incorporate birth worker voices, perspectives, and expertise to align with Mae’s Product, Marketing, and Media Relations efforts
• Management of communication with various internal and external stakeholder groups including community and payer partners
• Mae brand representative in community-facing spaces

• Proficient knowledge of doula, midwife, and birth worker community, organizations, and training entities (doula qualifications or interest a plus)
• Extensive understanding of community-based programs, organizations, and functions (healthcare a plus)
• Proven experience establishing, implementing and managing novel community-based initiatives with measurable impact
• Ability to develop messaging and effective communication tools
• Ability to identify with the birth workers community and liaise between stakeholders
• Resourceful, creative, and solution-oriented approach to problem-solving
• Entrepreneurial enthusiasm, reliable work ethic, and collaborative approach to working and learning
• Familiarity with state and provider approval and claims platforms like Availity (a plus)

• Competitive salary and equity
• Fully subsidized healthcare premiums
• 401K benefits
• Flexible work location