Our client is a key player in the Telecomms Sector across the globe.

i. Develop the strategy and executional plan for client’s SME Segment and Corporate Segement and achieve the desired acquisition and revenue targets while also ensuring channel satisfaction levels.

ii. Meet marketing and sales financial objectives by forecasting requirements; analyzing variances; and initiating corrective actions

iii.Achieve customer acquisition, revenue, ARPU and retention target

iv. Oversee the acquisition of High Value subscribers from corporate, public, SME organizations and High Networth Individuals (HNIs) within allocated sector/regions

v. Build a rich pipeline of customers (Corporate, Public, SME and HNIs and ensure month-on-month growth of customer acquisitions & revenue)

vi.Ensure resolution of all customer complaints within approved SLAs and manage monthly churn

vii Ensure prompt weekly report of performance market intelligence and competitions activities

viii Build a prospect pipeline and sign up quantitative and qualitative account as defined by client

ix.Generate and facilitate the execution of sales plan in alignment with client’s business revenue and customer acquisition objectives

Education:

· First degree in Business Administration/Marketing or any relevant field.

· MBA or Masters in a related field is desirable

Experience:

Minimum 6 years’ experience including:

· 3 to 4 years’ sales /marketing experience

· 3 to 4 years account/B2B selling experience with demonstrable track record

· leadership experience with demonstrable skills and success in leading and developing others

· Worked across diverse cultures and geographies advantageous.

· Proficient in the use of Microsoft office packages.

SKILLS AND COMPETENCIES 

·         Excellent Interpersonal skills

·         Excellent written, verbal and presentation skills

·         Excellent organizational and follow up skills

·         Competent in problem solving, team building, planning and decision making

·         Computer Skill - Microsoft word, Excel, Power and performance tools.

·         Excellent time management skills

·         Process orientated 

·         High level of attention to detail

The information contained within this role brief is provided for guidance, is not contractual, and is not an exhaustive list of all accountabilities that the post holder may have.

Reports to Manager, Quality Assurance and Service Level Management