IT Operations Specialist II (US Citizen to qualify for US Government Clearance)

  • Full-time

Company Description

MaKa Systems is part of a consortium of Government IT Services and firms providing Mission Critical Solutions to Civil, DoD and IC agencies... The consortium is built to focus on long term relationships with Employees and our Clients... "We're The Employer!"

Job Description

TO QUALIFY YOU MUST BE US Citizen with abilityh to Optain US Government Clearance!!!

 

PRINCIPLES ONLY

 

IT Operations Specialist II (US Citizen to qualify for US Government Clearance)

Ø  Responsible for all aspects of service delivery including working with customers through the launch and implementation life cycle

Ø  Lead deployment and launch of new customers through development, implementation life cycle, and maintenance of project plans.

Ø  Prioritize and meet aggressive goals with focused attention to detail

Ø  Interact with customers as the key point of contact during the implementation process, building confidence with proactive communication.

Ø  Conduct customer training sessions in a variety of settings (i.e. WebEx, etc.).

Ø  Work closely with customer contacts, guiding them through use IoT connectivity, including hardware, software and wireless broadband connectivity.

Ø  Establish and maintain positive and effective working relationships with customers and co-workers.

Ø  Troubleshoot customer issues with our end to end solution within the both the customer’s environment and our network.

Ø  Demonstrate ability to coordinate cross-functional groups to accomplish goals

Ø  Flexibility to deal with customer and internal challenges as they arise, and the ability to develop and implement strategies to overcome these challenges.

Ø  Presentations to both technical as well as non-technical audiences inside and outside the organization.

Ø  End-to-end troubleshooting complex environments and help desk processes.

Ø  Develop and maintain expertise in wireless and mobile products and applications, particularly in respect to use in IoT settings

Ø  Submit bug fixes/enhancement requests and assist with software testing; ensuring our product is always working as designed or recommending ways to improve

 

TO QUALIFY YOU MUST BE US Citizen with abilityh to Optain US Government Clearance!!!

 

We promote a Drug-Free Workplace and are an Equal Opportunity Employer (EOE) and Affirmative Action Employer

 

TO APPLY send resume to ArnieRecruiterAtGmailDotCom

 

Key Words - #IoT #MobileDeviceManagement #Wireless #Mobile #Telecommunication #MultipleSystemOperator #MobileVirtualNetworkOperator #MDM #InternetofThings #MSO #MVNO

Qualifications

TO QUALIFY YOU MUST BE US Citizen with abilityh to Optain US Government Clearance!!!

 

PRINCIPLES ONLY

 

IT Operations Specialist II (US Citizen to qualify for US Government Clearance)

 

REQUIRED SKILLS:

Ø  Minimum 7 years recent experience with above referenced accomplishments and the following hands on expertise;

Ø  Wireless applications and solutions with training and  experience in a virtual network enabler and IoT environment

Ø  Provide SaaS and DaaS solutions in the telecommunications industry and mobile broadband industry

Ø  Networking, TCP/IP addressing, networks switches, firewalls, wireless technology and network monitoring

Ø  Enterprise Mobile device Management / MDM administration, (AirWatch, MaaS360, Android Enterprise, KME, etc.)

Ø  Ability to work on-site at a Phoenix, Arizona Location

Ø  MUST Be a US Citizen with abilityh to obtain US Government Clearance

Ø  Education - BS or BA degree in STEM field or in similar concentration

 

TO QUALIFY YOU MUST BE US Citizen with abilityh to Optain US Government Clearance!!!

 

We promote a Drug-Free Workplace and are an Equal Opportunity Employer (EOE) and Affirmative Action Employer

 

TO APPLY send resume to ArnieRecruiterAtGmailDotCom

 

Key Words - #IoT #MobileDeviceManagement #Wireless #Mobile #Telecommunication VirtualNetworkOperator #MDM #Internet of Things #MSO #MVNO

Additional Information

We are an Equal Opportunity and Affirmative Action Employer M/F/D/V

To apply, please send your resume with contact information and city/state/country you currently live/reside to ArnieRecruiterAtGmailDotCom