Sales & Operations Support Specialist
- 3401 North Thanksgiving Way, Lehi, UT 84043, USA
MX is on a mission to improve the financial lives of individuals everywhere. We believe each of us has a moral imperative to use our time and talents to change the world for the better. For this reason, we are creating innovative software and partnering with financial institutions and digital banking providers to bring financial freedom to the lives of individuals, families, and communities. We are a financially strong company with plenty of financing and are cash-flow positive.
The Sales Operations team provides operational and technical support to the MX sales team to help them make better sales decisions. We work with sales people by analyzing sales data, identifying issues within the sales process, and improving the efficiency of the sales organization as a whole.
We are seeking a detail-oriented, organized individual to assist Sales Operations Leadership across all elements of the sales cycle. In addition to providing technical support to sales representatives, the Sales & Operation Support Specialist will engage in continuous improvement projects to increase productivity and reduce cycle times.
What you will do...
Provide tier 1 technical support for sales tools, including Salesforce CRM and Domo
Troubleshoot technical incidents with telecommunication systems, including telephone and conferencing within the Sales department
Proactively monitor and maintain sales systems to identify and mitigate potential issues
Prepare periodic status reports on all sales systems for Sales Operations Leadership
Cross-collaborate with teams outside of sales--especially IT--to promote best-practice use of sales systems
Assist the Sales Operations Leadership with miscellaneous operational tasks and projects to increase operational efficiency
Support the strategy planning and execution of key processes for the sales rep and related cross-functional teams
Perform other duties as assigned
What you will need...
Very strong organizational skills and attention to detail
Knack for multi-tasking and task-switching
An inclination for technology and a knack for picking up new technology
Excellent verbal and written communication skills
You will thrive at MX by...
Taking proactive measures to solve problems before they arise
Taking ownership of your responsibilities and holding yourself accountable
Remaining flexible and willing to lean into whatever ad-hoc operational tasks may arise
You will love it because…
You will have the opportunity to work in a successful, fast moving, mission-driven company
You will collaborate with other creative and enthusiastic team members
You will have excellent opportunities for mentorship and career growth
MX also offers competitive benefits and many perks including free meals and unlimited PTO
MX is an equal opportunities employer. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines.