Be an integral member of the AML team’s daily operations, providing quality client service with the guidance of MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients, Openness and Honesty.

• Support the quality control review process of daily deliverables adhering to company and department policies and procedures relating to AML, Data Governance and Outsourcing 
• Be a main contact for daily client inquiries and deliverables within your team, striving to consistently complete deliverables within SLAs, escalate any client or deliverable issues where required and appropriate
• Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments adhering to a high quality standard and provide assistance and guidance to the team members in query responses
• Through experience, provide guidance to colleagues within the team in daily tasks, processes and deliverables
• Actively participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
• Support management in department initiatives, projects, risk mitigation
• Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

• Diploma or Bachelor degree in a business related field preferred or relevant experience
• 2-4 years experience in financial services, fund administration, asset management, banking or client service
• Demonstrate an ability to problem solve and provide guidance, assistance when required
• Attention to detail and accuracy
• Client/customer service experience
• Knowledge of AML processes and related functionalities
• Strong PC-based experience
• Time management and organizational skills with ability to prioritize and meet deadlines
• Professional written and verbal communication skills
• Demonstrate business logic and risk adverse approach to processes
• Demonstrate leadership/responsibility within a team in AML, fund administration or relevant industry