About MUFG Investor Services:

Experience something Brilliantly Different with a career at MUFG Investor Services. 

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. 

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.  

We are seeking a highly motivated and analytical senior individual to join our Global Payments Services team as a Manager. 

You will lead a small but growing team located across three regions with responsibility for supporting the operational processes for a new payments line of business. You will partner with a strong global leadership team to deliver a seamless payments experience to clients. 

The team you will lead will have specific responsibility for managing payment exceptions, working with other internal teams and clients to investigate and resolve payment exceptions. In this role you will have exposure to senior stakeholders, whilst having a lasting impact by playing a key role in a number of strategic global initiatives.

Key responsibilities:

• Lead, motivate and develop a high-performing team of payments professionals, across three locations
• Oversee all aspects of the payment operations lifecycle, including processing/settlement and payment investigations.
• Lead and manage the migration of payment related activities from various internal teams.

• Responsibility for investigating and resolving payment exceptions in line with SLAs.
• Lead and manage workstreams related to payment system upgrades, process improvements and new product launches

• Actively participate in the development and implementation of new systems and processes related to payments.
• Collaborate with cross-functional teams to contribute to product development initiatives to optimize payment processing and client experience.

• Experience in payment processing, preferably within a global banking environment 
• proven people management experience 
• In-depth knowledge of international payment processes, including clearing and settlement mechanisms.
• Strong understanding of regulatory requirements for payment processing (e.g. AML, KYC).
• Excellent analytical and problem-solving skills.
• Proficiency in MS Office products, with intermediate-advanced MS Excel skills.
• Strong understanding of global payment processes, and familiarity with payment systems and online banking platforms.
• Solid understanding of Swift Payment processing, including payment formatting.

Experience something Brilliantly Different with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

MUFG is an equal opportunity employer.