MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

We are seeking a qualified Sales Network Coach to support the development and delivery of a comprehensive Retail Excellence program across international markets. This project focuses on enabling dealership transformation through tailored coaching sessions, consulting input, and market-specific training initiatives.  
 
Key responsibilities: 
• Develop new modules and update existing content reflecting key automotive trends (e.g. e-mobility, circular economy, and business model integration)  
• Customize and implement programs to address local market specifics  
• Pilot and deliver coaching modules, including evaluation of impact and KPI tracking  
• Support the development of overall project strategy and contribute to market steering  
• Provide consulting for business improvement with an emphasis on network quality and customer satisfaction  

• Minimum 5 years of international experience in delivering automotive-related projects 
• At least 5 years of experience in Coaching project management  

• Demonstrated expertise in areas including:  
  o Sales & After Sales  
  o Customer Satisfaction & Loyalty  
  o Dealer Profitability & Business Management  
  o Leadership Development  
  o Fleet & Used Car Operations  
  o Retail Marketing  
  o New Automotive Trends  

• Proven ability to implement dealer development concepts in the automotive sector 
• Full proficiency in English (other languages are a plus)

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: 

• Consumer Engagement 

• Parts, Accessories & Service Performance 

• Actionable Insights 

• Repair Optimization & Compliance 

• Learning Solutions 

• Distribution & Sales Performance 

Our proven track record means that we now partner with almost every car manufacturer on the market. 

The MSX Purpose 

To empower Movers and Makers to thrive in our ever-changing world 

The MSX Mission 

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions. 

The MSX Vision 

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.