Key Account Manager (E-commerce)

  • Bangkok, Thailand
  • Full-time

Company Description

MOST 2414 is a digital marketing agency in Bangkok working at the intersection of digital strategy, integrated marketing, brand storytelling, and e-commerce.

Our team is dynamic, flexible, and affable, aiming to support and drive our clients, and their audiences, through the digital marketing journey.

We believe in the power of combining data and creativity to connect people and brands.
Brands who choose us won’t find just a supplier. They will discover a transparent, efficient and reliable business partner.

Job Description

E-commerce is definitely part of our lives today. And MOST 2414 is now one of the player in this fast-growing industry. It is time for us to find skilled and experienced Key Account Manager to join our team and clients.

The Key Account Manager (E-commerce) will be responsible of the end-to-end process from onboarding to sales report of clients accounts operating e-commerce with us.

What You Will Do:

  • Managing day-to-day e-commerce channels of domestic and international SME and larger brands through online marketplaces (Lazada, Shopee, JD Central, LINE MyShop, others), social commerce and their own e-commerce websites
  • Managing and leading the onboarding process for new sellers willing to register and set up Flagship Stores and Authorized Stores
  • Consulting and advising clients on e-commerce multi-channel strategy and operations, specially for what concern promotional campaigns, marketing activities, budget allocation
  • Leading and coordinating strategy and implementation of campaigns to increase clients' e-stores visibility and sales
  • Collaborating with internal Creative, Content and Client Service team to present efficiently marketing strategy and plan to clients and prospects
  • Coordinating communication and workflow with internal teams and external parties (marketplace, IT, warehouse and logistics manager) and our clients
  • Elaborating traffic and sales reports to present internally and externally
  • Maintaining strong relationship with all project stakeholders (mainly from International teams) by ensuring clients' requests
  • Supporting internal team to present pitch for new potential clients


Who You Are:

  • Thai nationality
  • 1-3 years professional experience in e-commerce with similar role or as commercial / store manager. Experience with internal brands in FMCG, fast-retail or leading regional marketplaces is a plus
  • Skilled in marketing strategy, implementation, execution and analysis
  • Good knowledge of Google Docs (specially Spreadsheet)
  • Good knowledge of data visualization tools, like Google Data Studio, and ability to learn and adapt to new softwares
  • Strong analytical and proactive mindset
  • Highly organized
  • Fluent in Thai and English

Additional Information

  • Flexible WFH policy
  • Casual and professional startup environment
  • Possible bonus on commercial targets