Bar Manager

  • Full-time

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

Job Description

Conveniently located beside Scotiabank Arena in the heart of Toronto’s Sports and Entertainment district, e11even caters to sports fans as much as music and entertainment fans. With a new, modern design featuring premium styles and materials, an upscale menu offering hand-selected, local and seasonal ingredients and a new atmosphere, e11even is a unique take on the traditional sports bar. As the Bar Manager, you will assist the Management team in overseeing and leading the Bar section of the restaurant, ensuring the delivery of elevated food and fan service to all guests.

  • Provide leadership and direction by maintaining high standards of quality, service, safety and profitability for our vibrant restaurant.
  • Supervise, train, develop, and motivate the team.
  • Resolve discrepancies quickly and effectively.
  • Ensure compliance with all related regulations such as those pertaining to Health & Safety and AGCO.
  • Work in compliance with the provisions of the Occupational Health & Safety Act.
  • Carry out administrative functions pertaining to hiring, scheduling, payroll, performance reviews, mentorship, corrective actions and discipline.
  • Act as an ambassador for MLSE and our community.
  • Adhere to MLSE service standards and policies.
  • Inventory controls.
  • Maintain budgets and monitor costs.
  • Oversee planning of events.
  • Initiates and maintains vendor relationships.
  • Perform other related duties as the need arises.

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.  We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application. 

  • Strong food service background is required.
  • Experience as a manager/supervisor of F&B in a hotel, restaurant, or events based venue is helpful.
  • Beverage program management experience including strong knowledge in cocktail development, ordering, inventory control, spirits, and beer as well as some level of wine certification such as WSET or the Caps program is an asset.
  • Leadership experience in a high-volume food service environment.
  • Trained in W.H.M.I.S., Smart Serve, NFSTP, ServSafe or equivalent.
  • Solid understanding and practical knowledge of Industry principles and service etiquette.
  • Ability to communicate, motivate, and lead effectively.
  • A proactive approach toward day-to-day activities and shifting demands.
  • P & L knowledge and ongoing awareness.
  • Shown to perform well under pressure; balance multiple priorities simultaneously.
  • Ongoing awareness and responsiveness to client satisfaction.
  • Available to work evenings, weekends, and holidays as required

Additional Information

Apply by: October 9th, 2024

We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. 

 

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