At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.  

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential. 

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

As a Technical Business Analyst in MLSE Digital Labs, you will be a key contributor to the development and enhancement of technical solutions that elevate the fan experience and drive the business. While not a hands-on administrator or developer, your expertise in understanding and translating business needs into technical requirements will be crucial for the success of our technology initiatives. Proficiency in Salesforce, Informatica, AWS, and Atlassian technologies from a business analysis perspective is essential for this role. You will also be instrumental in supporting and enabling Project Managers to manage project delivery in a timely manner.

Position: 1-year Corporate Contractor 

• Collaborate with stakeholders to gather and document detailed business requirements for digital projects.
• Leverage Atlassian technologies, particularly Jira and Confluence, as the primary tools for capturing and managing requirements and documentation.
• Translate business needs into comprehensive technical specifications and user stories, focusing on functionality and business outcomes.
•  Develop and oversee test plans to ensure the quality and functionality of digital solutions.
• Collaborate with development teams to ensure that the delivered solutions meet the specified business requirements.
•  Work closely with Project Managers to support the overall delivery of digital projects.
•  Enable Project Managers by providing them with the necessary insights and documentation to manage project timelines effectively.
• Collaborate with developers and admins to Assess the feasibility of technology solutions and provide recommendations based on business needs.
• Partner with technical teams to ensure that proposed solutions align with business goals.
•  Focus on understanding and leveraging AWS Data Services to support data integration, transformation, and storage for digital projects.
• Collaborate with data engineering teams to ensure effective utilization of AWS Data Services.
• Understand and articulate the capabilities and limitations of Salesforce in the context of business requirements.
• Work with technical teams to bridge the gap between business needs and technology solutions.

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.  We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application. 

• Bachelor's degree in a relevant field (Computer Science, Information Systems, etc.).
• Proven experience as a Technical Business Analyst with a focus on technology projects.
• Strong proficiency in requirements gathering, documentation, and user story creation.
• Experience in QA methodologies, test planning, and execution.
• Demonstrated success in project delivery support and coordination.
• Familiarity with Salesforce, Informatica, AWS, and Atlassian technologies from a business analysis perspective.
• Excellent communication, collaboration, and problem-solving skills.

Apply by: February 8th, 2024 

We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.