Production Manager, Live Events

  • Full-time

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.  

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential. 

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

Job Description

As a key member of our Live Production team, you will support the Live Entertainment department’s mandate to provide outstanding client service and event execution. You will assist the department in the successful technical coordination and safe supervision of live events, helping ensure all events are presented in an advantageous manner. Your passion, leadership and your dedication to department improvement will set you apart.

  • Act as the main technical contact to the Event Coordination team on behalf of live event providers for any live event technical set-up support as assigned.
  • Assist clients, promoters, and other show and event providers and producers with event technical, stagehand union and site safety compliance issues and concerns at the Scotiabank Arena, Coca-Cola Coliseum and BMO Field on event by event basis, and maintain priorities of: employee and patron safety, building integrity, improving ticket availability within prescribed guidelines, appropriate crew conduct and work ethic, help maintain regulatory compliance from fire and life-safety, workplace safety, and engineering perspectives, and other priorities as described from time to time.
  • Facilitate advantageous event execution through thoroughness and accuracy, timely communications, and appropriate supervision & administration.
  • Build event site technical plans using AutoCAD for PC program.
  • Assist event providers with local IATSE union agreement issues, crew supervision, and prepare timely cost-to-complete estimates and crew settlements.
  • Act as the venue event-crew safety liaison on an event-by-event basis.
  • Determine event production requirements; utilize internal and/or source and procure external resources, assign staff, resolve production schedules, and attend the event from load-in through load-out.
  • Generate event technical cost estimates after consultation with Event Coordinators, and/or their clients – promoters, producers and MLSE department contacts - exercising accuracy, thoroughness, and adherence to operational policies and procedures.
  • Prepare and distribute event production estimates and expense summaries, plus event activation and execution details within the Live Production department, ensuring accurate communication on all event technical aspects and their effects.
  • Determine, place orders for, and confirm internal & external work orders & rental supply orders are complete and signed off.
  • Prepare all expense reconciliation documentation, including backup as required, for event settlements and assist in the charting and/or tracking of event cost trends.
  • Develop a keen understanding of all union collective bargaining agreements in place.
  • Provide assistance to other areas as the need arises.

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application. 

  • Diploma or certificate in a stage production related subject area.
  • 3-5 years of experience in live event stage production in various venues.
  • AutoCAD drafting experience.
  • Familiarity with Collective Bargaining Agreements and experience working in unionized environment is a requirement. IATSE experience is preferred.
  • Experience with theatrical and arena event rigging; reading and installing rigging plots.
  • Familiarity with Ontario Ministry of Labour Occupational Health & Safety Act, and Employment Standards Act.
  • Available to effectively work extended hours, including evenings and weekends and holidays as required to support our events.
  • Ability to listen, understand and communicate effectively.
  • A self-starter with a professional attitude and natural leadership tendencies.
  • The capacity to learn and grasp new concepts quickly.
  • Alert, observant, and receptive to change.
  • Shown ability to handle time-sensitive projects in a fast-paced environment.
  • Ability to develop professional relationships.
  • An ongoing awareness and responsiveness to excellent client service.
  • A positive, winning approach, incorporating personal integrity, confidentiality, and professional discretion and decorum.

Additional Information

Apply by: January 29th 2024

We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.