Busser, Draught Deck

  • Part-time

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.  

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential. 

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team. 

Job Description

As a valuable member of the Food & Beverage team, you will be responsible for the delivery of championship customer service to fans during various events at all of our MLSE locations.

Responsibilities: 

  • Assist Draught Deck Servers by organizing orders, delivering orders to the tables and clearing tables in Draught Deck.
  • Set-up, replenish and tear-down the Draught Deck Suites.
  • Work diligently to ensure safe food handling principles are practiced.
  • Ensure work area and equipment is clean and organized at all times.
  • Perform other administrative or service functions as the need arises.
  • Provide fast and friendly Fan service.
  • Ensure areas are cleaned and stocked for our Fans to enjoy.
  • Adhere to all MLSE service standards and policies including Health & Safety.
  • Must be available to work Leafs and Raptors events
  • Work in compliance with the provisions of the Occupational Health & Safety Act.

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.  We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application. 

  • Smart Serve Certification required
  • Must be available to work evenings, weekends and holidays as the need arises
  • Must be of legal age to serve alcohol in the province of Ontario
  • Previous food service experience an asset
  • Safe food handling training an asset
  • Exceptional interpersonal and communication skills
  • Shown ability to provide outstanding customer service
  • Work well under pressure; balance multiple tasks simultaneously
  • Comfortable walking/standing for long periods of time
  • Able to pay close attention to detail

Additional Information

Apply by:  February 28, 2023

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Maple Leaf Sports & Entertainment Partnership will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected] Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.