Event Security Officer

  • Part-time

Company Description

Maple Leaf Sports & Entertainment Ltd. (MLSE) is Canada’s preeminent leader in delivering top quality sport and entertainment experiences to our fans. MLSE is one of North America’s leading providers of exceptional experiences. It is the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League) and Toronto FC II (United Soccer League). MLSE owns or operates all of the venues its teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and the OVO Athletic Centre. MLSE also provides fans in Toronto incredible live music and entertainment events. MLSE strives to deliver championships to our city and our fans and bring the world to its feet.

Job Description

As a valuable member of the Security Services team, you will be responsible for the delivery of championship fan service, while maintaining high security standards during events! Come be a part of the action and support Toronto's preeminent sports and entertainment events!

  • Provide professional, respectful and pro-active fan service.
  • Offer a friendly and informed response to any service related issue/inquiry.
  • Report, evaluate and follow up on all incidents.
  • Conducting bag and identification checks.
  • Assist in emergency situations including evacuation and injury.
  • Communicate positively and professionally with co-workers and fans.
  • Ensure adherence to MLSE house policies and procedures, including alcohol enforcement.
  • Follow all MLSE Health & Safety policies and procedures.
  • Work in compliance with the provisions of the Occupational Health & Safety Act.
  • Adhere to MLSE service standards and policies.
  • Perform other functions as required.

Qualifications

  • Must be 18 years of age or older
  • Possession of valid Security License (Bill C-159) is required
  • Current First-Aid/CPR training is an asset
  • Smart Serve Certificate within the last 4 years is required
  • Friendly, diplomatic, and outgoing demeanour
  • Excellent interpersonal and communication skills
  • Familiarity with the City of Toronto and tourist attractions is an asset
  • Must be flexible to work shifts including weekdays as early as 4:30pm, weekends and occasional holidays
  • Ability to work in a variety of environments and temperatures
  • A winning demeanour

Additional Information

Apply by: December 19, 2021

We thank all applicants for their interest, however, only those selected for an interview will be contacted. Interviews will likely take place the week of December 20th.

Maple Leaf Sports & Entertainment Partnership will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.