Premium Sales & Service Co-Op, Summer 2020

  • Intern

Company Description

Maple Leaf Sports & Entertainment (MLSE) one of the world's premier sports and entertainment companies, owns the Toronto Maple Leafs (NHL), Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL), Toronto Marlies (AHL), Raptors 905 (NBA D-League), TFC II (USL) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. Its charitable arm, MLSE Foundation, focuses on funding initiatives to support youth through sport and recreational programs. In 2017 MLSE Foundation, with support of community and corporate partners, built MLSE LaunchPad, a 42,000-sq. ft. space dedicated to programming that support its four Pillars: Healthy Body, Healthy Mind, Ready For School and Ready For Work.

MLSE also owns and operates Scotiabank Arena, Canada’s premier sports & entertainment venue hosting more than 200 events each year, as well as two digital channels (Leafs Nation Network and NBA TV Canada), and has a partnership with Live Nation (the biggest concert promoter in the world). MLSE has also invested in and operates five of Toronto's sports facilities – Coca-Cola Coliseum, BMO Field, BMO Training Grounds at Downsview Park, home of Toronto FC's Academy and the First Team's practice facility, the Toronto Raptors’ training facility and the MasterCard Centre for Hockey Excellence, the practice facility for the Maple Leafs and Marlies.

MLSE’s common purpose is to unite and empower employees to deliver extraordinary moments to our fans and each other.

Job Description

The Premium Sales & Service Department is one of the top grossing Suites Departments in the NHL and NBA. You will work side by side with Sports Professionals that have been in the business for 10-15+ years. As a valuable member of the Premium Service and VIP Experiences team, you will ensure the delivery of championship fan service to Suiteholders during a variety of Scotiabank Arena events.

  • Assist with the distribution of additional suite ticket receipts.
  • Ensure our daily courier is sent out by 2:30pm each business day.
  • Ensure that all Will Call is taken down to the ticket office by 5:00pm.
  • Build and distribute suite details for all events by 4:00pm.
  • Oversee Suiteholder special requests, as well as the donation program to ensure all donations are properly logged and executed.
  • Assist Maple Leafs Alumni coordinator with Suiteholder visits on game-day.
  • Maintain the department storage room.
  • Assist Suite Rental team with service from POS to game-day arrival.
  • Research and investigate best practices around the NBA & NHL.
  • Adhere to all MLSE service standards and policies including Health & Safety.
  • Work in compliance with the provisions of the Occupational Health & Safety Act.
  • Perform other administrative or service functions as required.

Qualifications

  • Available for weekday shifts, evenings & weekends as required
  • Available for a variety of Suiteholder events, including weekends and holidays
  • Currently enrolled in a post-secondary institution with a focus in a sports, public relations or communications related field
  • Excellent communication, organizational and interpersonal skills
  • Able to work independently with a high degree of accuracy and attention to detail
  • Proficient with Microsoft Office products including Excel, PowerPoint, and Word
  • Ability to multitask and meet multiple deadlines
  • A winning attitude
  • Ensure confidentiality to maintained at all times when it comes to client, financial, and private information

Additional Information

 

Apply by: February 24, 2020.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Maple Leaf Sports & Entertainment Partnership will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.