MDC, formerly McAllen Data Center, helps carriers and enterprises interconnect with major Internet Service Providers on the US-Mexico border. The company is considered one of the fastest-growing data centers in South Texas, presenting a unique offer of reliable colocation services with a fiber optics infrastructure to foster connectivity across the border.

With data centers in McAllen, Laredo, El Paso, and Nogales; MDC Data Centers, serves the emerging Mexican market allowing American and International carriers to connect to the largest concentration of Mexican carriers in carrier-neutral facilities.

Looking for an opportunity to take your HR career to the next level? We are currently seeking a Human Resources Business Partner (HRBP) to join our dynamic team and help drive our organization's growth and success!

As an HRBP, you will work closely with business leaders and managers to align HR strategies with business goals while performing core HR processes such as recruitment, performance management, and employee relations. You will be focused on providing HR insights and expertise to support achieving the organization's objectives and addressing issues related to talent management, employee engagement, and workforce planning.

If you are looking for an opportunity to make a significant impact on an organization's growth and success while working in a challenging and dynamic environment, we encourage you to apply for this exciting HRBP role. Come join our team and be part of a company that values its employees and their contributions to our success!

What would you be doing?

• Collaborating with business leaders to identify HR needs and develop HR strategies that align with the organization's goals.
• Lead and support HR projects and initiatives that align with the business goals and objectives.
• Providing guidance and advice to managers on HR policies, procedures, and best practices to ensure compliance with employment laws and regulations.
• Ensure compliance with all HR policies, procedures, and legal requirements
• Supporting the recruitment and retention of top talent through effective talent management practices
• Responsible for designing and implementing the performance management system
• Implement career development, and succession planning.
• Conducting workforce planning to ensure the organization has the right people in the right roles at the right time, and to anticipate and address talent gaps.
• Implementing HR initiatives and programs to promote employee engagement, productivity, and retention, such as wellness programs, employee recognition programs, and diversity and inclusion initiatives.
• Analyzing HR data and metrics to identify trends and areas for improvement, and to make data-driven decisions that support the organization's goals.
• Managing employee relations issues, including conflict resolution, disciplinary actions, and investigations, to ensure a positive and productive work environment.
• Act as an advocate for employees, ensuring that their concerns are heard and addressed in a timely and effective manner.

Technical skills and work experience

• Bilingual – English and Spanish required.
• 5+ years of experience in HR, with a focus on employee relations, talent management, and performance management
• Strong knowledge of HR policies, procedures, and legal requirements
• Excellent communication and interpersonal skills, with the ability to build strong relationships with managers and employees
• Strong problem-solving and analytical skills, with the ability to analyze data and identify trends
• Ability to work independently and as part of a team, with a focus on delivering results
• Strong project management skills, with the ability to manage multiple projects simultaneously
• Ability to maintain confidentiality and handle sensitive information with discretion
• HR certification (e.g., SHRM-CP, PHR) preferred

Education:

• Bachelor's degree in HR, Business, or related field
• HR certification (e.g., SHRM-CP, PHR) preferred

Competencies

• Critical Thinking: You demonstrate the capacity to evaluate situations or problems to form a judgment.
• Planning: You demonstrate the ability to identify resources and the time needed to accomplish a project or activity.
• Organization: You excel in time management and can easily transition between different responsibilities. You also keep information organized to produce reports efficiently.
• Communication: You demonstrate the ability to communicate in both English and Spanish, and master active listening and diplomacy to understand stakeholders' views and arrive at agreements.
• Tech-savvy: You efficiently use different systems and are keen to automate administrative and repetitive tasks to increase productivity.
• Resilience: You continue to perform effectively when faced with time pressures, adversity, disappointment, and welcome feedback.
• Teamwork: You demonstrate enthusiasm in helping and cooperating with coworkers to help them achieve their goals.
• Flexibility: You demonstrate curiosity about multiculturalism, modify your approach as needed to promote collaboration, and quickly adapt to changes.
• Customer Service Orientation: You prioritize customers and their needs. You take appropriate, immediate action to meet customer needs and concerns, and continually assess customer feedback to make improvements.
• Confidentiality: You make effective business decisions regarding with whom to discuss sensitive and confidential information. You consistently use good business judgment and respect the privacy of others while maintaining the confidentiality of information to which you are exposed.
• Data-Driven Orientation: You have a strong orientation towards using evidence to support decision-making. You identify, organize, and analyze data, including stories and employee feedback, to suggest solutions and identify opportunities for process improvement.

Work arrangement

• Hybrid in McAllen, TX

A Global Team

MDC was founded on the principle of bridging two countries together, so we get the idea of not just accepting the difference in people, but celebrating it and recognizing the value it brings to our customers and employees.
Our ability to understand, embrace and operate in a multicultural world - both in the marketplace and in the workplace - is critical to our success.