MCPc is an industry leading managed endpoint computing, technology logistics, asset management, and sustainability organization that provides a proven, powerful end-to-end lifecycle management protocol. These capabilities provide clients expedited digital transformation, better management of the complexity and cost of technology, achievement of sustainability targets, and empower employee performance.

With headquarters in Cleveland, OH we’ve meticulously built a global network of partners that provide our services nationally and internationally in over 80 countries. 

• SkyPark is our Secure Technology Logistics Center 
• Link59 is our Security Operations Center (SOC) in Midtown  
• STAD is our Secure Technology Asset Disposition facility in Old Brooklyn
• Additional sales, configuration, and asset disposition operations located in Grand Rapids, MI, and Erie, PA  

MCPc and our associates are dedicated to the communities in which we serve and actively participate on numerous nonprofit boards and tirelessly donate our time to many charitable organizations. 

MCPc is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing client base. We believe in training and career development for all associates. As you may imagine, as a trusted global data protection and endpoint solutions company, we hold ourselves to the highest level of security. As such, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.

Position Overview

The person will support the organization by providing Microsoft Endpoint Configuration Manager (MECM) administration across multiple organizations.  The primary responsibilities of this position will be patch management, client imaging, inventory/reporting, and application deployments through MECM. The candidate will also be required to deploy and implement enhancements that will improve the reliability, maintainability, and performance of the MECM systems.

Responsibilities

·  Maintain client images and task sequences

·  Deploy software, patches, and updates using MECM

·  Develop and maintain installation and configuration procedures

·  Monitor patch releases and develop patch installation strategies for servers and clients

·  Perform general administration duties in Active Directory environment

·  Provide a point of escalation and support to the Help Desk and IT teams

·  Works side by side with other system administrators and IT teams

·  Support user questions, problems, and needs with prompt and courteous attention

·  MDT integrations with MECM and utilizing to improve imaging processes

·  Patching of Devices – SCCM Admin

·  Occasional off-hours support is required

Qualifications

Job Knowledge, Skills and Abilities:

·  Knowledgeable on Microsoft operating systems and Microsoft Office

·  Proficient with MECM patch management, inventory management, operating system deployment

·  Experience with scripting languages to automate tasks (i.e. PowerShell, VBScript, Batch Files)

·  Must be a self-starter and have the ability to work independently or as part of a team

·  Ability to manage assigned tasks and clearly communicate status information

·  Good interpersonal skills: gets along well with others

·  Good customer service skills, including end-user support experience

·  Good written and oral communication skills

·  Associates degree and 3-5 years’ experience is preferred

All your information will be kept confidential according to EEO guidelines.