MCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do.  We provide a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset Management and Disposition. MCPC has consistently been recognized as one of the top companies in the area to work for and we are proud to have employee retention rates that far exceed the national average. MCPC has a strong commitment to Diversity and Inclusion as well as our Early Talent Program that offers opportunities for people of every education level. MCPC also has a strong commitment to giving back to the community through a variety of means including The Foundry, www.clevelandfoundry.org, which was created by our Founder/Chairman Michael Trebilcock.

Core Values

Principle

Understanding our client’s needs by applying the appropriate people, process, and technology to achieve the desired outcomes

Quality

Tailoring our services to each client’s individual circumstances by maintaining rigorous quality control that is accountable and predictable

Respect

We welcome the unique contributions of each member of the team by striving to communicate, listen and collaborate in everything we do.

Advancement

MCPc offers employees ample opportunities to enhance their skills and grow as people.  In 2022, 67 Associates received promotions which is 20% of our workforce!

Innovation

MCPc Pioneers new approaches to technology management by measuring and quantifying the value of our services.

Community commitment

We engage with organizations that address educational, cultural, and social needs.   We achieve this by enhancing career development, recreational and educational opportunities for the communities we serve.

Benefits & Appreciation

• 401k matching and ROTH option
• Company sponsored events (picnics, cookouts, and volunteering opportunities)
• Competitive Medical, Dental and Vision package
• Company paid Holidays and Paid Time Off
• Career paths and advancement

The Talent Operations Specialist is responsible for supporting the talent functions of the organization. This role involves recruitment efforts, maintaining onboarding processes, employee development, and various administrative tasks to ensure the effective scheduling and management of the organization's workforce.

1. Recruitment & Talent Support:
   • Assist in the recruitment process, including posting job openings, screening candidates, scheduling interviews, and coordinating with hiring managers.
   • Maintain and update the applicant tracking system (ATS) to track candidate progress.
   • Assist in creating and maintaining job descriptions.
   • Responsible for managing the schedule of field technicians
2. Talent Analytics:
   • Collect, analyze, and manage data related to talent and proactively suggest improvement opportunities based on the data
   • Responsible for tracking KPI’s and Metrics for Talent
3. Onboarding and Offboarding:
   • Oversee the onboarding process for new employees, including paperwork, drug screening and background checks.
   • Manage the offboarding process for departing employees, ensuring a smooth transition and compliance with exit procedures.
4. Compliance and Policies:
   • Assist in ensuring compliance with employment laws and company policies.
   • Update and communicate HR policies and procedures to employees.
   • Assist with weekly time approvals for Field employees
   • Responsible training new Field Resources on time entry, best practices, and tracking realization.
5. Employee Engagement and Development:
   • Work with other MCPC leaders, assist with early talent career pathing and success
   • Support employee development programs, training, and performance reviews.
6. Employee Relations:
   • Address basic employee inquiries and provide guidance
   • Escalate more complex issues to HR management when necessary.
7. Employee Records and Data Management:
   • Maintain accurate and up-to-date employee records, including personal information, contracts, and performance evaluations.
   • Generate reports and metrics related to talent management and HR activities.

• Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
• Knowledge of HR laws and regulations.
• Proficiency in HRIS (Human Resources Information Systems) and ATS (Applicant Tracking System) software.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Attention to detail and the ability to handle sensitive and confidential information.
• Ability to work effectively in a team and independently.
• Problem-solving and decision-making abilities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.