MCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do.  We provide a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset Management and Disposition. MCPC has consistently been recognized as one of the top companies in the area to work for and we are proud to have employee retention rates that far exceed the national average. MCPC has a strong commitment to Diversity and Inclusion as well as our Early Talent Program that offers opportunities for people of every education level. MCPC also has a strong commitment to giving back to the community through a variety of means including The Foundry, www.clevelandfoundry.org, which was created by our Founder/Chairman Michael Trebilcock.

Core Values

Principle

Understanding our client’s needs by applying the appropriate people, process, and technology to achieve the desired outcomes

Quality

Tailoring our services to each client’s individual circumstances by maintaining rigorous quality control that is accountable and predictable

Respect

We welcome the unique contributions of each member of the team by striving to communicate, listen and collaborate in everything we do.

Advancement

MCPc offers employees ample opportunities to enhance their skills and grow as people.  In 2022, 67 Associates received promotions which is 20% of our workforce!

Innovation

MCPc Pioneers new approaches to technology management by measuring and quantifying the value of our services.

Community commitment

We engage with organizations that address educational, cultural, and social needs.   We achieve this by enhancing career development, recreational and educational opportunities for the communities we serve.

Benefits & Appreciation

• 401k matching and ROTH option
• Company sponsored events (picnics, cookouts, and volunteering opportunities)
• Competitive Medical, Dental and Vision package
• Company paid Holidays and Paid Time Off
• Career paths and advancement

The Project Coordinator I is responsible for assigned tasks relating to MCPC programs, contracts, and projects while regularly communicating information on each to our account team, managers, and other internal stakeholders. Other responsibilities include: 

• Work with MCPC team and contractors to schedule deployments, track progress, address issues and escalate as needed.  
• Manage customer satisfaction and communication  
• Run meetings and lead weekly calls when required
• Review of project documents to identify and ensure invoicing and order processing requirements can be met
• Service ticket monitoring and escalation
• Review and process change orders
• Collaborate with team members to accomplish a successful project lifecycle from beginning to end

• Associate's degree in Business Administration, Computer Science or related field is preferred
• Project coordination experience is a plus
• Proficient in Microsoft Office Suite and good analytical skills
• Detail oriented and highly organized 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.