About the Business Unit:  

M3 Global Research, part of M3 USA, provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 26362 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. 

Due to our continued growth, we are hiring for an HR Coordinator at M3 Global Research, an M3 company.

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

Contract will start from 1st May 2025

The mission of the HR Coordinator is to provide coordination and administration support for the HR function, managing the process and producing documentation for job offers, new starters, leavers, probations and promotions. Taking ownership for the Jira ticketing system. Supporting the HR Business Partner and Business Unit Leaders with employee related tasks.

Essential Duties and Responsibilities:

• Support HR Business Partner (HRBP) and assist in delivering end-to-end global employment cycle processes including onboarding, offboarding, employee engagement, training and recruitment.
• Oversee the day-to-day administration of employee benefits and initiatives and HR administrative operations of the teams.
• Maintain HR employee records, updating HRIS databases, prepare or amend HR documents and provide HR reporting to relevant parties as necessary.
• Assist HRBP in reviewing and renewing company policies, employee handbook and compliance records.
• Support Business Unit managers with employee-related engagement projects and communication initiatives.
• Assist in delivering HR initiatives to strengthen the employer brand through recruitment and retention policies.
• Provide additional support to the Talent Acquisition and Global HR team as needed.
• First point of contact for all HR queries submitted via Jira.  Responding to and providing advice where able.
• Managing process and issuing documentation relating to:         
  • Offers of employment and employment contracts
  • Onboarding contractors and Permanent staff
  • Resignation acceptance
  • Probations
  • Promotions
  • Salary increases
  • Reference requests

• Maintenance of and updating of HRIS records in UKG.
• Assisting with the HR annual goals and strategic projects.

Education and Training Required:

Bachelor’s Degree in HR or Business is preferred

Minimum Experience: 

3-5 years of experience in HR administrator or generalist roles

Knowledge, Skill, Ability:

• Experience with day-to-day HR functions, including document processing and employee records
• Experience with HRIS’s, UKG preferred
• Excellent English language skills, both verbal and written
• Excellent MS office skills, including PowerPoint and Excel
• Ability to shift priorities in accordance with the business needs
• Experience in a fast moving or growing business
• Self -starter and able to work independently on own initiative and with minimal supervision
• Excellent attention to detail
• Good team player with excellent customer service and communication skills
• Able to multitask and comfortable with a high-volume workload within a very fast -paced environment

Company Disclaimer: This job description does not represent an all-exhaustive list of all functions and the employee may be required to perform additional duties as assigned by the manager and the company. The company reserves the right to revise this job description at any time.

Benefits

• Lucrative performance-related remuneration
• Regular advanced training
• Flexible home working
• Open corporate culture & strong team cohesion
• Company pension plan

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