HIRING NOW — Lead Dispatcher / Operations Supervisor | Amazon DSP
- Full-time
- Job Type: Permanent
- Compensation: USD 23 - USD 25 - hourly
Company Description
HIRING NOW — Lead Dispatcher / Operations Supervisor | Amazon DSP
LynxPath Logistics — Baltimore, MD
Compensation: $23–$25/hr based on experience | Weekly Pay | OT Available
Are you an experienced DSP Driver, dispatcher or supervisor ready to build something from the ground up?
LynxPath Logistics is a NEW Amazon Delivery Service Partner launching out of Baltimore. We're not looking for someone to learn the ropes — we need a proven DSP dispatcher who already knows the ropes and can hit the ground running as our lead operations supervisor. This is your shot to be the #1 from Day 1 and grow with us as we scale.
If you've run morning or closing dispatch, managed rostering, monitored Cortex, coached DAs on safety events, and coordinated rescues — we want to talk to you!
Job Description
What You'll Own:
As our Lead Dispatcher / Ops Supervisor, you will be part of the lead supervisors that run the daily operation from opening to close lockdown. Ensuring we achieve the highest Fantastic+ safety and delivery metrics daily.
This includes ownership of
- Opening and Closing Operations: Be able to lead opening and closing operations for a growing DSP
- On-Road Monitoring & Coaching: Track delivery progress throughout the day and coach drivers in real time.
- DA Leadership: Manage DA Performance, Rosters, Performance, Rewards, Enforce safety, and Amazon compliance
- New Hire Support: Hiring, Onboarding, Training new drivers to optimize for the best performing fleet.
What We Offer
- Compensation: $23/hr - $25/hr + Fantastic+ Performance Bonuses
- Stable Work Schedule
- Health, Dental, and Vision benefits provided
- Paid Training and Development
- Real career growth — you're building the leadership team of a new, growing DSP
- Supportive ownership that invests in people, SOPs, systems, and your development
Qualifications
What We're Looking For
- Minimum 6 months of DSP dispatch or supervisor experience (this is non-negotiable — we need someone who already knows the Amazon DSP ecosystem)
- Familiarity with dispatch procedures, DVIC processes, and Amazon Delivery Excellence Scorecard metrics
- Must have been a strong DA before moving into supervision — credibility to hold drivers accountable
- Firm communicator who can coach all types of drivers while keeping morale high
- Reliable, punctual, and solutions-oriented — you won't have someone looking over your shoulder every minute
- Must be 21+ years old with a valid driver's license and clean driving record
- Weekend availability required (Front Half / Back Half rotating schedule)
Additional Information
Send your resume and a brief note about your DSP experience. Tell us which station(s) you've worked at, how many routes you managed, and whether you ran opening, closing, or both.
We're hiring immediately — serious DSP professionals only.
Note: Delivery Service Partners (DSPs) provide contracted delivery services to Amazon and are independent employers. We are an equal opportunity employer and all qualified applicants will be considered for employment.