Client Communications Representative
- Full-time
Company Description
Lux Life is an Interior Design Studio – accessible interior design services. At Lux Life we focus on making sure our clients get the best results! Our experience, ingenuity and imagination offers a complete range of high end interior design services and decoration of commercial and residential outfits in different communities!
Job Description
Managing our customer's design needs!
The successful candidate would join a CRM team where:
- You will support and initiate external communication with new and existing customers
- Work with current systems in place to deliver optimum client and customer satisfaction
Summary of Key Activities:
- Daily targets meet both customer and commercial needs, at all times.
- Work with the Senior CRM Managers to help implement ongoing marketing campaigns that improve customer engagement and insight
- Report back on insights and reporting behind all acquisition activity (Weekly/Monthly)
- Ensure the acquisition pipeline plan operates to its optimum.
Qualifications
Characteristics, skills, and experience required
Character:
- Excellent focus.
- Ability to grasp complex technical concepts.
- Attention to detail.
- Ability to work well in a team.
- Flexibility to take on tasks outside daily duties.
Office skills:
- Proficiency in Microsoft packages.
- Knowledge of Excel.
- CRM software
Education / Qualification:
- High school diploma or equivalent.
- Excellent command of English.
- Above average written and verbal communication skills
Additional Information
So if you have stacks of energy, unstoppable enthusiasm, and a get-up and go attitude then please submit your resume today!