ENGAGEMENT SUPERVISOR (ACCOUNT SUPERVISOR)

  • Main St NW, Duluth, GA 30096, USA
  • Full-time

Company Description

Luckie exists to relentlessly evolve the dynamics of marketing.            

We are a fiercely independent 65-year-old company that fuses the science of data, insightful strategy and the art of communication to deliver wildly creative marketing that drives radical impact for our clients.  

Job Description

An Engagement Supervisor partners with senior account leadership on overall account health and quality of work. Establishes and grows senior-level client relationships, especially as related to ongoing account planning, to ensure all opportunities and challenges are understood, solutions identified and the account is being developed in a strategic and successful manner. 

Provide Strategic and Marketing Leadership

  • Understand core client business strategy and uncover new ways to support and deliver that strategy through superior customer experience and enabling technologies
  • Maintain brand and digital strategies and filter client needs 
  •  Work collaboratively with strategy, insights and creative teams to profitably execute strategies and programs
  • Help implement and interpret analysis to support strategies and programs
  • Ensure strategic alignment with client business goals and KPIs
  • Contribute to teamwork and a constructive work environment
  • Work to hit expectations for key deliverables
  • Participate in client presentations and dialogue as requested  
  • Manage and develop client relationships to grow business organically
  • Help build trust, credibility and client referrals
  • Effectively work with remote teams

Utilize Strong Business Acumen: 

  • Work with project managers to strategically manage complex digital engagements 
  • Assist in leading strategic planning engagements
  • Manage account profitability at or above margin targets
  • Develop and meet accurate quarterly and annual revenue forecasts 

Qualifications

  • 5-7 years of relevant experience within notable digital/or integrated marketing agency environment
  • College Degree in applicable field
  • Ability to travel as needed, and collaborate with teams
  • Consistently demonstrate active problem resolution
  • Ability to manage client budgets, billings and forecasting

Additional Information

PARTIAL CLIENT LIST

Glaxo Smith Kline

Little Debbie Snacks

Regions Bank

Piedmont Hospital

Alabama Power

Gulf Power

Williamsburg, Virginia Tourism

Panama City Beach Tourism